Job Description:
Title: Right to Buy Coordinator
End Client:- Bristol City Counsil
Location: BS1 6AG
Rate: £14.60 per hour PAYE
Hours: 37.00 hours a week.
Work Pattern: Monday - Thursday - Friday
Hours Per Week - 37 Hrs
To provide an excellent, effective, and compliant Right to Buy (RTB) Service to our residential customers demonstrating our core values and behaviours. Adhering to Statutory guidance and timescales for RTB applications reducing both financial and reputational risk.
To work as part of a Home Ownership team to provide an excellent core Landlord service to our customers, ensuring the management is in accordance with the terms of Leases, Legislation, Regulation, and Best Practice.
Key job outcomes/accountabilities
1. Establish, develop, and maintain working relationships with colleagues to ensure an efficient and effective RTB Service, including Legal Services, Property Services and Valuations Service.
2. Deliver the highest level of service to customers ensuring queries, requests and actions required as part of the RTB Service meets its Statutory timescales from receipt of RTB applications, eligibility checks, liaising with other Social Housing Providers and internal stakeholders through to RTB completions.
3. Contr...