Operations Executive
* Permanent role based in Newbury
* Monday — Friday 8.30am to 5pm
A fantastic opportunity to work for a successful and rapidly growing energy broker. They are looking for a key team member to help to strengthen their offering to partners and customers.
Are you smart, articulate, hardworking and ambitious? Have you got experience of working within the Energy sector? This company is looking for someone with a good work ethic, shows initiative and reliability, as well as experience in the energy sector.
Job Overview:
The Operations Executive is responsible for ensuring customer contracts are procured successfully with the partnered suppliers as well as ensuring the customer journey is as smooth as possible from onboarding to live and in life.
The operations team will work closely with the sales team, customer success team, suppliers, as well as various other agents within the industry, post-sale to ensure customers achieve the desired outcomes from our service, resolve any issues and answer any queries that partners or customers may have.
The ideal candidate will have strong communication skills, an outstanding work ethic, strong attention to detail with a logical mindset focused on problem solving and problem prevention where possible.
Key Responsibilities:
1. Contract submission:
Using various supplier CRM portals, process and monitor customer contracts.
Liaise with suppliers, as well as internal teams to ensur...