Working hours - Off peak season: Monday to Friday 10am - 6pm
Working hours - Peak season: Weekend, ‘Out of Hours’ work, Substantial time away from home onsite, as required
Role Description
Live Nation Marketing Partnerships requires a Concession Manager to join the operational delivery division to help our (mainly drinks) partners get their products into the hands of millions of fans.
We’re looking for a highly organised individual who can take ownership of the operational advancing all requirements on product lines being retailed across the Live Nation festival portfolio.
The role will suit someone who can build solid working relationships quickly and easily, works well on their own initiative and is able to work to tight deadlines in a fast-paced environment. Previous experience working with brands, agencies, concessionaires as well as experience of working onsite at events is highly preferred.
Who you are
* Highly organised and able to work across multiple internal and external departments
* Experience in brand partnerships, marketing, festivals and/or the live music business
* Exceptional organisational and communication skills
* An attention to detail second to none
* Able to prioritise and hit deadlines consistently
* Ability to plan and anticipate problems, along with understanding how best to address them
* Resourceful and flexible with a positive ‘can do’ approach
* Comfortable with extended time away from home and the requirements of seasonal work
* Working knowledge of Microsoft Office suite with particular need to be fully competent on Microsoft Excel
* Working knowledge of one or more of the festivals within the LN Portfolio
* Full UK Driver’s licence
Behaviours
* A highly self-motivated and organised working style
* 1st Class Communicator (both written and verbal) - confident, friendly, and professional yet firm; able to build a rapport with all types of people
* A tenacious and conscientious team player who takes pride in delivering work to the highest standard
* Ability to plan, anticipate problems and how best to address them
* Ability to work calmly under pressure despite conflicting demands
* Adept at managing multiple projects and tasks at one time
* A fast learner
What the role includes
* Enforcing standardised practices with concessionaires as set by HOD of Product
* Owning accurate information supplied on brand exclusivity to concessionaires
* Ensure all brand partner exclusivity clauses are understood and are being respected by all concessionaires
* Agree with concessionaires the service standards expected and required
* Design and enforce activation bar process with concessionaires
* Ownership over how our brand partners are represented on bar menus at festivals
* Ownership over F&B tokens plus prepaid card facilities used by brand partners at festivals
* Keep operational information up to date – always being clear and concise
* Communicating extensively with internal and external parties
* Ensuring our partners are aware of, and adhering to, our Live Nation Sustainability Charter
* Overseeing POS with concessionaire and festival teams
* Be the go-to person between partners that supply products to festivals and our retail team(s)
* Working closely with all teams in the Marketing Partnership department
What it’s like to work in the Team
Our team is made up of a diverse group of individuals, but we all share the same passion for exceptional delivery for our brand partners. We have a fun and supportive atmosphere within the team where we each take real ownership of our responsibilities. We are dedicated to building excellent relationships with our brand partners at our Festivals and Venues and spend time to ensure they experience a best-in-class service.
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business, we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us, and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
The Company
Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com
APPLICATION DEADLINE: Monday 20th January 2025. We reserve the right to close applications at any time.
About Us
Recognized three years in a row by Great Place to Work and named one of People Magazine’s top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.
We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our global workforce of more than 38,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents, perks like Roadie Babies (bring your little ones & a caretaker along with you on work trips) and Music @ Home (stipend to cultivate your little ones’ music interest), and tuition reimbursement to fuel your ongoing professional development. Plus, working for the world's largest live event and ticketing company means you'll have access to free concerts, festivals, sports games, and more through our exclusive employee ticket concierge.
There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.
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