Job summary Heacham Group practice has an opportunity for a medical secretary to join their team on a part-time basis, for approximately 20 hours per week. Main duties of the job Typing and processing all medical correspondence from the GPs in the practice and specialist nurses handling any related queries in a timely and efficient manner. Dealing with requests to the practice and processing reports etc. Record all contacts regarding patients on the clinical system in an accurate and timely manner. Complete all referrals via the e-RS system, chase up referrals and action rejections. Process and follow-up requests from patients and clinicians. Liaise with outside agencies and other bodies and handle any related queries. Handling queries from patients regarding referrals, hospital appointments and treatments Ensuring that any requests for information are appropriately dealt with and that all subsequent charges are invoiced appropriately. To perform any other task as required, appropriate to the role of medical secretary. About us We are a small friendly GP practice with two surgeries at Heacham and Snettisham serving approximately 7,500 patients. Our clinical team includes 3 GP partners, 2 salaried GPs and very skilled nursing team including nurse practitioners, specialist nurses and HCAs. We are a training practice for GP registrars. We are offering a salary depending on experience and NHS pension. Date posted 27 March 2025 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Part-time Reference number M0038-25-0542 Job locations 45 Station Road Heacham Kings Lynn Norfolk PE31 7EX Job description Job responsibilities If you would like to find out more information about this role, please do not hesitate to get in contact with us. Job description Job responsibilities If you would like to find out more information about this role, please do not hesitate to get in contact with us. Person Specification Experience Essential Previous experience of working as medical secretary ideally in a primary care setting. Excellent administrative and organisational skills. Excellent communication skills both verbal and written. Sound knowledge of medical terminology. Excellent general IT skills including MS Office and experience of working with a clinical system Understanding of the need to maintain confidentiality and data security, at all times. Ability to multi-task and to work accurately under pressure. Ability to work as part of a team, as well as independently. Person Specification Experience Essential Previous experience of working as medical secretary ideally in a primary care setting. Excellent administrative and organisational skills. Excellent communication skills both verbal and written. Sound knowledge of medical terminology. Excellent general IT skills including MS Office and experience of working with a clinical system Understanding of the need to maintain confidentiality and data security, at all times. Ability to multi-task and to work accurately under pressure. Ability to work as part of a team, as well as independently. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Primary Care Careers Address 45 Station Road Heacham Kings Lynn Norfolk PE31 7EX Employer's website https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)