Responsible for ensuring all client visits are effectively allocated and covered in a timely manner. Key duties include recruiting and retaining suitable Care and Support Workers, maintaining accurate schedules, and upholding efficient office procedures to support the smooth delivery of high-quality care services. Responsibilities Include Answering all incoming telephone enquiries. Implementation of thorough recruitment and vetting procedures of all Care & Support Workers. Processing new client referrals. Preparing appropriate documentation for Field Care Supervisors. Permanent allocation of Care & Support Workers to all client visits and ensuring all visits always covered. Administration of all Individual Care & Support Agreements. Maintaining client and Care & Support Worker office files and ensuring that they are always up to date. Maintaining computer system up to date at all times. Ensuring all clients and Care & Support Worker documentation and electronic records are kept up to date at all times. Ensuring all other records are kept up to date. To work closely with the Field Care Supervisor. To ensure compliance with all office systems and procedures. Assistance with wages and invoice processing. Production of reports and management information as required. Essential requirements A Valid/full driving license. Good level of spoken and written English. Benefits Free Training Paid Holiday Company Car What we look for It’s important to us that all Caremark Care Coordinators have the following qualities: Self-motivated, well-organized & reliable Caring and sensitive Flexible and punctual Problem solving Good communication skills Leadership