At our hotels, our reception hosts are the heart and soul of the guest experience. Warm, friendly, and caring by nature, they play an integral role in two unique locations: Scarlet, our adults-only eco-sanctuary where the beauty of natural living is celebrated, and Bedruthan, a creative and welcoming haven for all to enjoy.
From greeting guests with a warm smile at check-in, to anticipating their every need during their stay, and offering a heartfelt farewell upon departure, our reception team ensures that every moment at our hotels is special. Their flexibility and willingness to support other departments make them a key part of our close-knit team, and their efforts are always deeply appreciated.
Each day at the hotels brings something new, and while your responsibilities will vary, you can always expect to:
1. Greet arriving guests with a swift and welcoming check-in process
2. Answer any questions from guests, offering insights into both the hotel and the surrounding area
3. Anticipate guests' needs to ensure a seamless and enjoyable stay
4. Maintain a tidy, inviting reception area that reflects the warmth of our hotels
5. Handle cash and card transactions with efficiency, ensuring a smooth checkout experience
6. Prepare everything for the next day's guests
Each day brings new challenges and opportunities, allowing you to make a real impact on our guests' experience. We are looking forward to having someone join our team and contribute to providing a welcoming, comfortable environment for everyone who visits.
As a family-owned, independent Cornish business, we value every member of our talented team. We offer a range of benefits and perks to reflect our commitment to making our hotels such a desirable place to work. These include:
1. Competitive salary PLUS a share of the Hotel Tips
2. A people-centric working environment
3. Learning and internal career progression opportunities
4. A permanent contract with 28 days holiday per year (29 after 1 year)
5. Long service scheme, enjoy a free stay at Bedruthan after your first year!
6. Enjoy 40% off food and drinks, along with a range of other services throughout the hotel with our own discount scheme!
7. Local partnership discounts
8. Health Shield Healthcare Plan
On-site team accommodation is available.
Perched on the rugged clifftops of North Cornwall, Bedruthan and Scarlet have always been trailblazers in hospitality. Joining our team isn’t a job, it’s a lifestyle choice.
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