Job summary We have an exciting opportunity for a Support Secretary in the Community Paediatric Team based at Colchester Hospital. We are looking for an enthusiastic and motivated person who is flexible and has excellent typing, administration and communication skills. You will need to ensure all clinical correspondence is typed and processed within specific timescales. You will work as part of a friendly secretarial team, in a busy and vibrant office. You will need to be able to prioritise your workload, work without directs supervision and also use your initiative. PLEASE NOTE THAT THIS VACANCY MAY CLOSE EARLY IF WE RECEIVE A HIGH NUMBER OF APPLICATIONS - EARLY APPLICATIONS ARE ENCOURAGED. Main duties of the job Consistent provision of comprehensive and efficient secretarial and administrative support. To utilise and incorporate the required technology/hospital systems including Big Hand/Evolve/Medway and any other new technology or system(s) that are introduced. To use your own initiative, managing, prioritising, planning and organising own time using extensive knowledge, skills and experience. To be a 'Team Player' working in a way that encourages high performance from other staff, with the aim of maintaining optimum efficiency within the department. To support other team members to deliver an efficient administrative and secretarial service About us We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes. We are one of the largest NHS organisations in England, employing more than 12,000 staff. We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options. Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services. Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients. We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients. Find out about living and working here - www.youtube.com/watch?vGkPu7HphU8A Date posted 16 January 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum pro rata Contract Fixed term Duration 16 months Working pattern Part-time Reference number 432-HR2028-24 Job locations Colchester Hospital Turner Road Colchester CO4 5JL Job description Job responsibilities Duties will include typing of clinical correspondence, updating outcomes of clinical appointments, dealing with telephone queries, inputting data onto spreadsheets and other various tasks requested by the clinical team. Full details of the responsibilities and duties of this role can be found on the attached job description Job description Job responsibilities Duties will include typing of clinical correspondence, updating outcomes of clinical appointments, dealing with telephone queries, inputting data onto spreadsheets and other various tasks requested by the clinical team. Full details of the responsibilities and duties of this role can be found on the attached job description Person Specification Experience Essential Proven experience of working in a similar role Band 2 or equivalent Use of Microsoft packages, including Word, Excel and Outlook Experience of using a digital audio transcription device Desirable Practical experience of working in a clinical support role Experience of using the Portal System Experience of Medical terminology Qualifications Essential At least 3 GCSEs or equivalent at A to C Grade to include maths and English Training in Business Administrations NVQ Level 3, RSA or equivalent Desirable AMSPAR or equivalent Knowledge Essential General Secretarial Knowledge General Administration Knowledge Microsoft packages Desirable Big Hand or similar digital dictation system NHS experience in a similar role Portal/CRIS 18 week pathway/PTL/RTT Person Specification Experience Essential Proven experience of working in a similar role Band 2 or equivalent Use of Microsoft packages, including Word, Excel and Outlook Experience of using a digital audio transcription device Desirable Practical experience of working in a clinical support role Experience of using the Portal System Experience of Medical terminology Qualifications Essential At least 3 GCSEs or equivalent at A to C Grade to include maths and English Training in Business Administrations NVQ Level 3, RSA or equivalent Desirable AMSPAR or equivalent Knowledge Essential General Secretarial Knowledge General Administration Knowledge Microsoft packages Desirable Big Hand or similar digital dictation system NHS experience in a similar role Portal/CRIS 18 week pathway/PTL/RTT Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name East Suffolk and North Essex NHS Foundation Trust Address Colchester Hospital Turner Road Colchester CO4 5JL Employer's website https://www.esneft.nhs.uk/ (Opens in a new tab)