Join our Cannock Chase team, working on a site with fantastic wildlife and historic heritage It is an exciting time for the visitor experience at Cannock Chase, as we are at the start of an investment project to improve our visitor facilities. You will be part of the team that look after Cannock Chase. The Visitor Engagement Assistant works with the Visitor Engagement Officer in the Marquis Drive Visitor Centre and is key to communicating with the public about the site and generating income. Main Responsibility Based in the Cannock Chase Visitor Centre on Marquis Drive, you will: Provide a warm welcome and relevant information to visitors to Cannock Chase - helping people get the most from their visit, whether it is through giving them maps of the site, information about why the site is special or hiring out accessibility trampers. Be the face for Cannock Chase Country Park, taking enquiries and dealing with any concerns in the first instance. Selling items in the gift shop, cash handling, basic stock checks and record keeping. Organising and administration work is required, such as taking bookings for the rooms that we hire out and checking that they are ready for use. Helping run family activities and events. The Ideal Candidate You will : Be friendly and outgoing with customer service experience. Be positive, and have a problem solving attitude Have an interest in and knowledge of Cannock Chase. Be able to inspire the public with how unique Cannock Chase is for wildlife and historical heritage. Have the ability to work independently but also with the Visitor Engagement Officer, volunteers and as a part of the wider Cannock Chase team. For more information about this role, please contact Alastair Hughes-Roden alastair.hughes-rodenstaffordshire.gov.uk Interview date: Friday 24 January 2025.