Administrator - Edinburgh City Center - Salary up to £25,000 DOE
CBW is excited to be working with a leading facilities company based in Edinburgh City Center. This is an excellent chance for experienced customer service professionals to take the next step into planning administration within a dynamic and well-established organisation.
Key Responsibilities:
* Assist the FM team with day-to-day administrative tasks, including handling emails, phone calls, and correspondence.
* Maintain and update records related to maintenance, service contracts, and compliance documentation.
* Prepare reports, presentations, and meeting minutes as required.
* Manage purchase orders, invoices, and procurement processes for FM-related supplies and services.
* Act as the first point of contact for FM-related queries and service requests.
* Log and track work orders, ensuring timely responses and updates.
* Liaise with contractors and internal teams to schedule maintenance, repairs, and inspections.
* Monitor and follow up on outstanding tasks to ensure issues are resolved promptly.
Person Specification:
* Strong administrative and organizational skills.
* Excellent communication and customer service abilities.
* Proficiency in Microsoft Office (Word, Excel, Outlook) and FM software (e.g., CAFM systems).
* Ability to manage multiple tasks and prioritize workload effectively.
* Knowledge of health and safety regulations and compliance requirements (desirable).
* Experience in working within a Facilities Management environment (preferred).
* Previous experience in an administrative role, ideally within FM or a similar environment.
* Familiarity with FM operations, property management, or building maintenance (advantageous).
* Strong IT skills and experience working with databases and reporting systems.
Salary & Benefits:
* Salary up to £25,000 DOE
* 25 days annual leave plus bank holidays
* Generous workplace pension scheme
* Training, development & progression opportunities
* Monday to Friday 8am - 4.30pm