CompanyDescription:
ERP Savvy Americas IT Recruitment Partner is an ITconsulting and staffing company specialized in SAP services. Withover 300K IT connections in our network we are committed toproviding highquality services and solutions building longtermpartnerships and offering competitive pricing. We focus on designhiring and placement to meet our clients needs.
JobDescription:
* Total 10years of experience in SAP Service Management
* Consultant should be good at warranty / Whole unitexchange / Whole unit repair / Service notification / Service orderprocess including SAP configuration .
* Advancedknowledge on Notification Service orders Warranty andbilling.
* Expert knowledge on ContractsValue/Quantity/Service.
* Worked on revenuerecognition.
* Hands on experience DIP profilesand Resource related billing.
* Repair orderprocess.
* Customer service master dataEquipment master warranty master functional location countersetc.
* Advanced knowledge on NotificationService orders Warranty and billing
* Expertknowledge on Contracts Value/Quantity/Service
* Knowledge on Idocs.
* Must be deliverthe object with help of technical team with minimumsupport
* Having a OTC skill is a plus at leastmanage the concepts / high level configuration.
* Knowledge and understand Service management in depth& has worked on integration with Oracle Service Cloud equipmentmaster serial numbers process like regular whole unit repairregular exchange process advance exchange process before repairintegration services to connect with SD service integration withwarehouse management.
* Experience working onvarious Service contract like how service contract is integratedwith SD how service contract is created form billing documentsSubscription contract etc.
* GoodCommunication/Interaction skills