Main area Administration Grade NHS AfC: Band 2 Contract Permanent Hours Part time - 16 hours per week (Shifts will be rostered 12 weeks in advance to cover the following hours: 07:30-15:30, 12:00-20:00 and 22:00-06:00) Job ref 423-6911158
Employer Airedale NHS Foundation Trust Employer type NHS Site Airedale General Hospital Town Steeton, Keighley Salary £23,615 per annum Salary period Yearly Closing 20/01/2025 23:59
Admin Support (Band 2)
NHS AfC: Band 2
Be part of our future landscape
At Airedale, we are committed to promoting equality, diversity and inclusion. We actively encourage applications irrespective of people’s age, lived experience of living with a disability or long-term conditions, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.
Increasing our diversity and supporting our organisation to be more inclusive is a key priority here at Airedale and our teams are at the centre of how we work towards this.
These are exciting times for Airedale. We have the once-in-a-career opportunity to be involved in the planning and building of a completely new hospital here on our Steeton site by 2030. By joining us now you’ll be a key part of our journey over the next few years, with the chance to input into a state-of-the-art, modern healthcare facility that will deliver care to our communities for decades to come.
Job overview
Would you like to be part of a team that works well together, always there to help each other?
If you answered yes, Airedale NHS Foundation Trust would love to hear from you.
An excellent opportunity has arisen to join the vibrant, warm and friendly Admin team within the Emergency Department. Shifts are rostered three months in advance to allow our team to plan ahead.
This is a challenging role and successful candidates will need to be enthusiastic, motivated and have a flexible approach. Excellent interpersonal and communication skills are essential.
Main duties of the job
* Arrange referrals, appointments and outcomes into relevant clinics following patient attendances as necessary using the electronic patient record system.
* Discharge patient records, ensuring all coding is complete and accurate ensuring clinical pathways are followed as per Trust policy.
* Carry out daily maintenance of ED medical notes ensuring all records can be accounted for which may include retrieval of copies from ward admissions.
* Liaise with nursing staff, consultants, secretarial and other disciplines regarding issues relating to clinics.
* Arrange transport as required for patients returning home or attending follow up clinic.
* Scanning and indexing of patient records, including alert notifications, in line with departmental procedures. Undertake regular maintenance of scanner.
* Cover reception duties as required which includes registering patients coming into ED ensuring all relevant patient information is taken and recorded accurately.
* Escalate any concerns over patients to the relevant clinical staff.
* Deal with telephone enquiries from GP's, patients, relatives, members of the public and other organisations.
* Deal with face-to-face enquiries from patients and clinical staff within the department.
Person specification
Qualifications/Skills
* EDCL/CLAIT
* Knowledge of SystmOne or similar.
Experience
* Recent office experience.
* Experience and full understanding of confidentiality policies/procedures.
* Previous experience of working in a busy pressurised environment.
* Experience of working in a multidisciplinary team.
* Experience in filing.
* Information Governance/Data Security training.
* Experience in dealing with distressed patients/relatives.
* Experience in using document scanning systems.
We are happy to discuss flexible working opportunities.
NOTE: This vacancy may close before the advertised closing date if sufficient suitable applications are received.
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