Team leader care - Crystal Palace - London - £26k - £33k
To work in a 26 residents care home with mental health issues and disabilities. 40 hour week working shifts and some weekends.
Job Purpose:
The Care Team Leader is responsible for overseeing the delivery of high-quality care and support services to clients. This involves managing and supervising a team of caregivers, ensuring the team provides compassionate and effective care, and maintaining a safe and compliant environment.
Key Responsibilities:
1. Leadership and Supervision:
Supporting Deputy Care Manager
Team lead, motivate, and manage a team of care staff, ensuring the highest standards of care delivery.
Provide regular supervision and support to the team through one-on-one meetings and team meetings.
Schedule staff shifts, ensuring appropriate staffing levels at all times.
Monitor performance, provide feedback, and offer coaching to staff as needed.
2. Care Delivery:
Oversee and ensure the delivery of personalised care plans for each client.
Assess and monitor the well-being of clients, ensuring that care is provided according to their needs.
Ensure that all care tasks (personal care, medication assistance, daily living activities, etc.) are carried out according to the care plan and regulatory standards.
3. Compliance and Standards:
Ensure adherence to company policies, industry regulations, and health and safety standards.
Monitor the quality of care being delivered, ensuring compliance with regulatory bodies and internal quality standards.
Complete and maintain accurate care documentation, including client records, care plans, and incident reports.
4. Training and Development:
Identify training and development needs within the team and facilitate opportunities for growth.
Provide or arrange for staff training in line with regulatory requirements and care standards.
Encourage professional development and ensure the team is up-to-date with best practices and industry trends.
5. Client and Family Liaison:
Develop positive relationships with clients and their families, ensuring clear communication regarding care plans, concerns, and progress.
Address and resolve any concerns raised by clients, families, or staff in a timely and professional manner.
6. Team Collaboration and Communication:
Collaborate with other healthcare professionals and teams to ensure holistic and comprehensive care for clients.
Ensure good communication and teamwork within the care team, as well as with external agencies when necessary.
Key Skills and Qualifications:
Essential:
Proven experience in a care setting, with leadership or supervisory role.
In-depth knowledge of care plans, medication management, and personal care tasks. Aware of CQC standards.
Strong understanding of relevant healthcare legislation, compliance standards, and safeguarding procedures.
Excellent communication and interpersonal skills, with the ability to build relationships with clients, families, and team members.
Strong organizational and time-management skills.
Ability to stay calm and make decisions in challenging situations.
Enhanced DBS clearance.
Desirable:
NVQ Level 3 in Health and Social Care (or equivalent).
Previous experience in managing or mentoring staff.
First Aid and CPR certified.
Understanding of the local community and resources available to clients.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
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