Juice Recruitment is thrilled to be partnering with a leading provider of Alarm Response and Monitoring Services across the UK, to find a Control Room Operator (Days) to join their team. This is an exciting opportunity to work in a dynamic and supportive environment in Yate Key Responsibilities: Monitor CCTV and intruder activity for suspicious behavior Handle and manage alarms coming into the Control Centre Provide customer service through outgoing and incoming telephone calls Work effectively with your team to provide top-quality support and service You Will Need: Previous experience in CCTV monitoring or alarm receiving centres (preferred) Strong problem-solving abilities and attention to detail A professional telephone manner An SIA Licence (preferred, but not essential) A positive attitude and a team-oriented approach Benefits: Company pension Employee discount Health & wellbeing programme Life insurance On-site parking Referral programme Team takeaways LifeWorks (Employee Assistance Programme) 24/7 remote GP service Eye test voucher scheme Career development within ARM Secure and the wider Asset Protection Group Additional Information: Full-time, permanent position SIA qualification paid for by the company 12-hour shifts (4 days on, 4 days off), 06:30 - 18:30 Flexible and supportive team environment If this sounds like an exciting opportunity for you, please contact the Bristol Juice office and ask for Isabella today