Sales Support Administrator
Salary: £28,000 -£30,000
Benefits: 25 days holiday, 6% pension and private healthcare
Duration: Permanent
Location: Hatfield
Hours- Mon-Fri - 9.00am - 5.00pm - Hybrid working
What you want to know about this employer
* Hugely successful manufacturer, a market leader, UK and Europe
* An extremely well organised, structured business with a warm community feel
* offer exceptional training and development programmes
Purpose of role
* Dealing with customer queries and enquiries while ensuring accurate seamless order processing
* Investigating and rectifying any issues
Responsibilities
* First point of contact for customers
* Processing and scheduling B2B orders using SAP
* Using client portal to review and prioritise orders
* Getting quotes from couriers and arranging special deliveries
* Make necessary amendments to scheduled orders
* Feedback any issues / delays on purchase orders to customers and rectify issues accordingly
* Stock management
* Sending CoA’s, invoicing, credit notes
Attributes
* Order processing experience is essential
* Experience using SAP
* Impeccable attention to detail
* Fast accurate data entry
* Scheduling and logistics experience highly beneficial
* Strong client focus
* Thorough and meticulous
* Good customer service skills with issue resolution skills
Crisp Recruitment Ltd is a local recruitment consultancy based in Hatfield. We are working on behalf of our client to find suitable candidates for this opportunity