A great opportunity within the public sector for a Housing Income Officer to cover a secondment until April 2025.
Working Hours: 37 hours per week, Monday to Friday with attractive/flexible hybrid working!
Salary: £13.86 - £15.42 per hour depending on experience.
Primary Function: The Housing Income Officer will assist with the recovery of debts including housing income, overpaid housing benefit, and sundry debts.
Responsibilities:
1. Contacting customers, setting up and monitoring payment agreements.
2. Involvement in taking recovery action when arrangements fail.
3. Handling incoming calls and performing general debt management work.
4. Conducting outbound calls and ensuring timely and correct information is gathered to support the court process.
Desirable Experience:
1. Benefits systems.
2. Housing knowledge.
3. Northgate system knowledge.
4. Any local government experience.
If you would like to be considered for the above and have debt management experience along with any of the desirable experience, then your application is warmly welcomed.
Closing Date: 15th November 2024.
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