The Role:
Please read the following job description thoroughly to ensure you are the right fit for this role before applying.
As an Assessor at Posturite, youll play a key role in our Assessment Service team, providing expert workstation assessments our clients. Youll work closely with individualsmany of whom experience pain or discomfortto evaluate their workstation setup and recommend tailored solutions to improve their comfort and productivity.
This is a field-based role with a mix of in-person and virtual assessments. Some days will involve traveling between client sites for face-to-face assessments, while others will be home-based, conducting virtual assessments. Youll also be responsible for setting up and configuring equipment, ensuring clients receive the best possible support.
As a primary point of contact for our clients, youll have the opportunity to make a real difference in peoples working lives, helping them work more comfortably and efficiently.
Carry out effective DSE Workstation Assessments in person and virtually
Write detailed reports recommending solutions
Maintain a strong relationship with all accounts and build rapport with relevant contacts
Identify opportunities for all divisions of Posturite through fact finding within appointments and subsequently liaising with Key & Account Managers
Participate in exhibitions/ training
Conduct chair set ups, desks, homeworker assessments, chair & desk repairs & assist with major installations as necessary
Promote, where applicable, all new products and support methods of distribution to support revenue goals
Key Responsibilities:
Attending client appointments on time
Producing written reports to meet Posturite deadlines
Achieve agreed KPIs
Contribute actively to a successful and inspired Assessment Service team
Respond positively and quickly to situations affecting achievement of deadlines
Ensure that product knowledge is current and thorough
Maintain an organized and time efficient work ethic
Respond to workstation assessment requests and complete all subsequent documentation within SLA agreed timescales
Maintain regular contact with customer service and regional sales teams
Minimize travel and subsidiary costs
Undertake all necessary preparation prior to meetings
Maintain any personal or fleet vehicle
What you'll bring:
Organisation & planning ability
Excellent customer service skills
Ability to build and maintain relationships
Accurate data entry & written skills
IT & keyboard skills
Flexibility
Ideally 3 years in acomputer based customer related role
GCSE Grade 4 or Equivalent in English and Mathematics
Two A Levels with one a Grade C in a relevant science or PE.
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