Location: Sunderland
Employment Type: Full-Time
We are excited to be hiring a Business Development Manager, based out of our HQ in Sunderland (SR5 2TA). This role will report directly into the MD of the business.
Experience of selling recruitment solutions would be nice, but not essential. Being a professional, hungry, driven, and focused sales professional is critical. Success in this role is initially securing meetings across the Northeast of England with new potential customers to discuss their recruitment needs.
The Directors will attend these meetings with you and support your training and development to understand how we differ from other agencies. We have offices in Sunderland and Aberdeen, and you may travel to Aberdeen with the Directors to view clients and attend customer sites (travel costs, accommodation, etc. covered by the business). Superior has worked with customers in 23 countries and counting since we started just under 6 years ago and generates over £10m in sales each year. We are an award-winning company with aspirations to be the best in our field.
We pay commission on every customer you secure and we end up doing business with. We do permanent and temporary recruitment across Engineering, Energy, Manufacturing, Chemicals, Marine, Corporate, Business Functions & C-Suite. Huge opportunities to develop personally and travel to the US in year 2. The base salary range is between £30,000-£40,000 depending on experience. You must drive and have your own vehicle, full travel costs always reimbursed by the company. We have a fantastic commission scheme on top of the salary; we want you to be in control of what you make!
This role could grow into several different opportunities; it is a newly created role in the business and one that the directors feel is critical to our success, our sales approach, and helping promote our business to potential customers. Someone who has extensive experience using LinkedIn would be advantageous, and a track record of using a CRM is also critical.
We encourage the incumbent to attend potential meetings that they have influenced in setting up from their sales approach and outreach, alongside the directors. This may require travel locally and also in key locations such as Glasgow and Aberdeen. Mid to long term, there is the possible opportunity for relocation to the US for the right individual subject to excellent performance in this role on being a key part in growing our U.S. business and client base.
Everybody in the business, no matter what position you are in, helps with answering phones, so a professional, outgoing, friendly voice is required at all times. If you are organized, customer-focused, and looking for a role that combines administrative duties with supporting a high-performing sales team, this could be the opportunity for you!
Key Responsibilities:
1. Support the sales team by timely and accurate entry into the system.
2. Prepare and send pricing and product information to potential customers.
3. Outreach to secure teams meetings and face-to-face meetings for the Directors and yourself.
4. Reach out to potential customers for our external events such as HR Huddles.
5. Maintain and update customer records and sales databases (our CRM).
6. Liaise with Directors and Delivery Team around our capabilities to support potential customers.
7. Respond to customer inquiries via phone and email, providing excellent service and resolving issues promptly.
8. Assist with the preparation of sales reports, forecasts, and presentations.
9. Support the sales team with administrative tasks and help coordinate client meetings or travel arrangements.
Requirements:
1. Proven experience in a similar outbound sales or customer service role.
2. Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
3. Excellent communication skills, both written and verbal.
4. Proficiency in MS Office (Word, Excel, PowerPoint) and familiarity with CRM systems.
5. High attention to detail and accuracy.
6. Ability to work independently and as part of a team in a fast-paced environment.
7. Problem-solving skills and a proactive attitude towards challenges.
What We Offer:
1. Competitive salary and benefits package.
2. Opportunities for career growth and development.
3. Bonus Scheme for any new clients you secure of £500 per UK customer and £750 per US customer.
4. Travel opportunities.
5. A supportive and collaborative team environment.
6. Modern office facilities and flexible working arrangements.
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