Are you looking for the opportunity to develop your skills and offer truly holistic, patient-centred end of life care within a supportive, caring Nursing team?
Lawrence Nurses has an exciting opportunity for a Registered Nurse to fulfil the role of Bank Nurse Coordinator within our dynamic and dedicated team. This bank post is required to cover periods of absence within the busy Nurse Coordinating team.
About The Role
The Bank Nurse Coordinator plays a vital role within the Lawrence Nurses. Acting as the central point of contact for end of life patients and their families, carers and the Primary Care Team, you will be involved throughout their palliative care journey and ensure that the patient is supported. Guided by the patients' needs and wishes, the Nursing team are able to offer truly holistic and tailored care that's right for the individual. No two days are the same making this an exciting and challenging role.
This role offers the opportunity to work flexibly within a highly regarded local charity alongside like-minded professionals; all of whom share a passion for delivering the highest possible standard of care to patients and their families.
Main duties of the job
The post holder will be required to:
* Be responsible for new patient referrals and undertaking assessments for those patients that meet Lawrence Nurses criteria.
* Act as a central contact point for the service and support the patient, their family and carers throughout their episode of care.
* Coordinate, allocate and support Lawrence Nurses, where necessary at the patient's home, seeking advice from the Registered Nurse Manager as needed.
* Provide clinical leadership and be responsible for the overall management of patient caseload.
* Work autonomously within the limits of existing knowledge and skills, demonstrating sound judgement and being able to communicate in a sensitive manner along with an ability to work effectively within a multidisciplinary team.
* Offer end of life care and symptom control.
* Provide 24 hour on-call assistance to support nursing staff.
* Offer support to the patients' families and carers between 8am and 10pm.
* Respond quickly to urgent on-call contacts, which may include travel to a patient's home.
* This role allows for 8 working hours to be worked with some flexibility throughout the day.
* Live within 1 hour of Chipping Norton.
About us
Founded in 1999 in memory of the late Dr Martin Lawrence, Lawrence Nurses provides excellent holistic care for end of life patients who wish to remain within their home environment. Based in Chipping Norton, and registered with the Care Quality Commission (rating of good), the service is provided in the local area by a team of dedicated nurses who work in partnership with the patient, their family, carers and the healthcare services in the area. We have a partnership agreement with Oxford Health Community Nursing Service.
Job responsibilities
Key Responsibilities
* Be on call at the times agreed and be contactable and available 24/7 to field calls when duty Nurse Coordinator (NC).
* Respond to enquiries about our service, where necessary signposting callers to their GP or to other organisations able to help them, including our sister charities.
* Take new referrals, obtaining information about patients' likely needs and making the decision about whether or not they meet LHNT criteria. If needed, consult the Registered Nurse Manager (RNM) or Clinical Trustees.
* Complete a risk assessment before an assessment visit.
* Undertake assessments of new patients whose referral meets our criteria, deciding what nursing support to put in place and deploying individual nurses with as much notice as practicable to undertake shifts.
* Ensure that green folder Lawrence Nurses notes are within a patient's home as soon as practicable and always before a nurse visits.
* Liaise with the Community Nurses (CNs) and others such as the Community Matrons to ensure that all the necessary equipment, medication and documentation are in place.
* Carry out patient risk assessments.
* Manage the whole patient caseload, including active, pending and RIP patients.
* Support the patient, their family and carers by being available to talk when needed and obtaining feedback about how we can meet their ongoing care needs and seeking guidance from RNM where issues arise.
* Support Lawrence Nurses, where necessary at patients' homes, seeking advice from the RNM as needed, and giving a thorough handover to the deployed nurse and obtaining handover information at the end of nurses' shifts.
* Keep the RNM, other NCs and Clinical Directors briefed about significant issues, seeking guidance as needed and ensuring that this is relayed to all nurses involved.
* Complete all follow up actions after RIP of patient.
* Handle initially any negative feedback or complaints following the procedures set out in the Lawrence Nurses Complaints Policy and of any allegations of abuse as set out in Oxfordshire Safeguarding guidelines.
* Complete documentation before end of duty period and briefing of next duty NC.
* Keep the activity tracker up to date and complete any audits deemed appropriate.
* Be aware of boundaries and refer to specialist palliative care if they are involved in a patient's care.
* Be the first port of call for nurses working as lone workers and ensuring their safety where possible.
* Be a lifelong learner and adhere to the NMC code.
This job description is not exhaustive. It merely acts as a guide and may be amended to meet the changing requirements of the Charity at any time after discussion with the post holder.
Person Specification
Qualifications
* RN Registration Level 1 or 2, current NMC registration with relevant post-registration qualification, e.g. ENB 931 or Diploma in Palliative care or equivalent.
* Degree in Palliative/cancer care or equivalent.
Experience
* The minimum of two years recent experience in palliative care either in the NHS or other relevant care setting.
* Recent experience of working in the community.
Knowledge and skills
* Up to date awareness of the skills and knowledge and competencies required for patients with palliative care needs.
* Up to date awareness and understanding of specific needs of palliative care patients in the terminal phase.
* Communicate with people in a diplomatic and tactful manner.
* Ability to work alone in a complex and stressful environment and demonstrate appropriate coping mechanisms.
* Ability to quickly identify and solve problems and take action to address issues.
* Ability to use own initiative and preparedness to seek advice when necessary.
* To be an effective member of the wider team.
* Ability to use basic IT skills to access data from the internet and retrieve and send communication via email.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£23.78 an hour. Enhanced pay available for weekend hours.
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