Job Title: 3rd Line Support Engineer - IT Talent
Location: Banstead, SurreyJob Type: Full-time, On-siteSalary: Competitive
About Us:We are a dynamic Managed Service Provider (MSP) dedicated to delivering high-quality IT support and services to our diverse range of clients. As a fast-paced, customer-focused organization, we’re seeking a highly skilled 3rd Line Support Engineer to join our technical team. This is an on-site role with no capacity for hybrid working, so candidates must be willing to commute to our office in Banstead.
Key Responsibilities:
* Provide 3rd line support for a range of clients, including troubleshooting and resolving complex technical issues.
* Engage with clients directly, delivering excellent customer service both on-site and remotely.
* Manage and maintain Office 365 environments.
* Administer and troubleshoot hybrid and on-premise Exchange servers, as well as Azure Active Directory.
* Handle networking tasks, including setup, configuration, and troubleshooting.
* Collaborate with other IT teams and departments to ensure seamless service delivery.
Essential Qualifications and Skills:
1. Proven experience working within a Managed Service Provider (MSP) environment.
2. Previous experience in a customer-facing role, providing on-site support....