In this role, you are accountable for Specialist skills 1. Evaluating, analysing, and interpreting highly complex information and requirements to inform development of applications and services, providing options to support a range of solutions. 2. Communicating with other IT professionals to provide detailed and highly complex information in easy to understand formats. 3. Applying specialist knowledge, defining and applying appropriate methods and procedures throughout the full development lifecycle in accordance with IT standards and customer requirements. 4. Designing, developing and delivering systems and services that provide value based features and benefits for new and existing services. 5. Redesigning, re-factoring and innovatively delivering modernisation of existing services, in a creative and timely manner. 6. Provide specialist advice and guidance for resolving complex issues that affect bespoke services, third-party applications and configurable of the shelf products (CoTS) and services, to support swift resolution of problems and major incidents. 7. Using incident, problem, request and change management processes and systems to support the successful implementation of system enhancements and fault resolutions, in a timely manner. 8. Implementing standards and policies, pro-actively identifying and proposing improvements or enhancements to meet changing needs. 9. Proactively engaging in conversations to support the on-going development and maintenance of your own skills and knowledge, including attending relevant Communities of Practice. 10. Communicating complex information effectively across a wide range of people and levels of understanding, including both technical and nontechnical audiences, to influence, negotiate and secure value based outcomes for the delivery of services. 11. Planning work of own and other team members to achieve agreed objectives, prioritising multiple and sometimes conflicting deliverables, escalating as appropriate, any issues which may impact deadlines. 12. Leading, participating and contributing to quality assurance reviews of your and others work through a variety of approaches such as peer review, learning logs, and engaging in appropriate communities of practice. 13. Regularly horizon scans to keep abreast of new and emerging technologies and standards to support innovative and creative delivery of business objectives. Staff14. Undertake and support relevant recruitment and selection in line with organisational processes. 15. Train, mentor, and coach other team members, and apprentices to enable the on-going personal development and growth of skills within the team. 16. Co-ordinates and allocates work to other team members in line with agreed delivery of services Financial Management17. Maintain an awareness of financial and personal implications in the use of a range of resources.18. Contribute to and prepare proposals for change including producing necessary estimates, mandates and business cases within the technology department. Relationship Management19. Identifying opportunities and engaging in partnership working with other individuals, groups and agencies within the NHS, DoH and other third parties.20. Effectively engage and collaborate across multiple disciplines to ensure consistent approaches, methods, standards, and patterns are holistically applied. Information Management 21. Maintaining an awareness of agreed service levels, KPI's and standards within team, reviewing own performance and adapt own approach to maximise the delivery to support and meet agreed standards. 22. Monitoring and reporting on a number of areas including agreed service levels, KPI's and standards within team, generating reports to agreed frequency, methods and processes. Delivery Management 23. Preparing plans to enable the delivery and management of projects and programmes undertaken by the team. Providing operational direction in the preparation of plans to deliver systems and service across the organisation. 24. Proactively identify challenges that may affect delivery, providing mitigating actions and a decisive response. 25. Providing feedback on functional and non-functional requirements to ensure the overall needs of the business are met from an ICT perspective, participating in procurement processes as required.