Do you have previous experience within a fast paced credit control role with dynamic responsibilities?
We have an exciting opportunity for a Credit Controller to join the Swanton team based in Coventry who will provide an efficient and effective customer focused service and administrative support within Swanton’s operating region.
Job title: Credit Controller
Location: This role is hybrid working, 3 days one week and 2 days the other.
Rate of pay: £28,000 per annum.
Hours: 40 hours per week, over 5 days.
WE DO NOT OFFER SPONSORSHIP.
The role
As our Credit Controller you will be the first point of contact for credit control and manage numerous customer accounts to support the finance team. This role will also involve assisting the finance team on ad hoc tasks, dealing with queries by email and phone.
Key responsibilities include:
* Monitor and work closely with home managers on fees and customer debts.
* Assisting with daily cash posting.
* Assist in aged debt reporting.
* Assisting in clearing unallocated cash and follow up on discrepancies on fees.
* May be occasional billing support requirements.
* Assist in month end tasks where possible.
About you
To be successful in the role of Credit Controller it is essential that you have:
* Knowledge of care industry will be advantageous but not essential.
* Good interpersonal skills.
* Cash posting experience.
* Takes ownership of managing queries until resolution.
* Attention to detail is a must.
* Experience of dealing with Government customers would be an advantage.
What we can offer:
* Refer a friend scheme: we know that amazing people often know fantastic people and you will receive £400 each time a successful referral is made.
* Long service awards: we recognize your contribution to the team and award long service.
* Employee benefits app: stay connected to our community, receive discounts across everyday and luxury shops, access information about learning & development opportunities.
* Pension and life cover: auto enroll into our pension scheme and entitled to the death in service benefit.
* Trained mental health first aiders & EAP: free confidential access to 24hr assistance program for counselling, advice and support.
* New arrival payment: we are always delighted to hear of new additions to families and to celebrate this we offer a gift of £200 if you have been employed with us for over 6 months.
You will be required to undergo relevant pre-employment checks including a DBS check.
Job Types: Full-time, Permanent
Pay: £28,000.00 per year
Benefits:
* Life insurance
Schedule:
* Day shift
* Monday to Friday
* Weekend availability
Education:
* GCSE or equivalent (preferred)
Experience:
* Credit controller service: 1 year (preferred)
* Cash posting: 1 year (preferred)
Language:
* English (preferred)
Licence/Certification:
* Driving Licence (preferred)
Work Location: Hybrid remote in Coventry CV3 4FJ
Reference ID: Credit Controller - Coventry
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