Why Join Us? At Tobii Dynavox, we empower people with disabilities to do what they once did or never thought possible. We call this mission Power to Be You. Our assistive communication technology helps our customers express themselves, connect with the world, and pursue independence, whether through everyday activities like ordering food or extraordinary feats like running a company. Working at Tobii Dynavox, you’ll become part of a team that spans the globe, with offices in the US, Sweden, France, the UK, China, and beyond. To learn more about what we make possible, meet some of our customers or take a look at some of our solutions. As a Customer Service Coordinator, you will be the go-to person for handling all customer enquiries and manage the full order cycle for our customers in the United Kingdom. You will collaborate with our talented and supportive Customer Service teams in Stockholm and Cork, who are committed to making a difference in the lives of people with disabilitie s. We are looking for a proactive, resourceful, and highly organised Customer Service Coordinator to join our team for 6 months. If you are passionate about Customer Service and thrive in a constantly changing environment, this is a great opportunity for you In this role, you will: Handling incoming customer service emails and calls with efficiency and professionalism. Responding to presale inquiries promptly and accurately. Preparing and providing both presale and post-sale quotes. Ensuring that specific goods are set up and ready for customer use before delivery. Managing the Trial Bank, including setting up and shipping devices. Please Note: This is a fully on-site role based in our UK office, right in the heart of Sheffield with 3 minutes away from the station. T his is a full-time 6 -month contract, and while we cannot guarantee a permanent role at the moment, we are growing rapidly, expanding our team, and investing in our future We are looking for someone that has: Able to prioritize and manage multiple tasks independently with a high standard of quality. Service-oriented mindset. Curious approach, persistence, and p roblem-solving skills. Communication skills to build credibility, nurture relationships and trust with our customers. Full proficiency in English, both written and verbal in a professional setting. Familiarity with Salesforce is a plus. Please note: We look for potential We encourage you to apply even if you have not had a Customer Service Coordinator title before. We will provide you with the tools you need, including training on our Salesforce system. What is next? Please share your questions at mine.hacisalihoglutobiidynavox.com and submit your resume and/or LinkedIn profile ( in English only ) through our career page. We look forward to your application Our Values: At Tobii Dynavox, our mission guides what we do, and our values guide us in how we do it. Across the organization, we are committed to being Collaborative, Considerate, Curious and Courageous. We build a trusting environment where every team member prioritizes our customers with empathy and insight. Bold ideas and learning lead to impactful solutions. Driven by curiosity, we continuously challenge the status quo to create meaningful, customer-focused solutions for our customers. What We Offer: At Tobii Dynavox, we believe in empowering individuals – including our employees - to reach their full potential. Here’s what makes us unique: Purpose-Driven Work: Join a company that transforms lives by giving a voice to those with communication challenges. Every day, your work makes a meaningful and concrete impact. “Yes, and” Flexibility: Build a rewarding career AND enjoy time with loved ones. We offer flexible work options so you don’t have to choose between personal and professional goals. Growth and Development: Whether you’re advancing your skills or growing your career, we invest in your future with training, learning opportunities, and internal growth paths. Inclusive and Supportive Culture: Work in a collaborative, caring environment where diversity and individuality are valued. You’ll feel connected to both your team and our global community. A Global Leader with Heart: Be part of an innovative, forward-thinking company that combines experience and cutting-edge solutions with a mission to change lives.