Service Advisor needed
Heathrow
Our client, a family owned commercial vehicle repairs and maintenance company, is seeking for an experienced Service Advisor to join their team.
The ideal candidate will display a high level of customer service and communication skills, a good technical understanding and previous experience within a commercial workshop environment.
Role: HGV Senior Service Advisor
Hours: Monday to Friday 8am to 6pm
Location: Heathrow
Requirements of Service Advisor:
* Experience working with Commercial Vehicles
* Display a high level of customer service and communication skills
* Technically minded with good mechanical knowledge
* Basic computer skills
* Numerate
* Minimum 3 years’ experience
* IT Literacy
* Brilliant levels of communication written or verbal
* Enthusiastic, Flexible Team Player
* Excellent customer service skills
* Effective communication skills with the ability to interact with customers and build relationships in all situations.
* Well organised with great time management skills.
* Resilience with the ability to work well under pressure and to targets.
* Ability to influence and negotiate in a professional manner.
* Passion for service excellence
* Knowledge of Kerridge/CDK system
* Previous dealership experience Mercedes-Benz experience preferably
* A good technical understanding/previous experience within a commercial worksh...