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Community Outreach & Connections Team Manager, Witham
Client: Essex County Council
Location: Witham, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference:
8d3d65179165
Job Views:
4
Posted:
12.03.2025
Expiry Date:
26.04.2025
Job Description:
Community Outreach & Connections Team Manager
Permanent, Full Time
£33,256 to £39,125 per annum
Location: Witham*
Working Style:
Closing Date: 12th March 2025
*This is a hybrid-working role, with attendance in the Witham office expected to be to 3 days per week on average, depending on business need. Attendance at community and partner events/locations would also be required on an ad-hoc basis. This can be discussed further at interview.
This role is essential for increasing the library service’s visibility across Essex County. The role will manage the Community Connectors and the Mobile library team to be the bridge between the Service and the community. Aiming to significantly grow, develop and increase the user base and engagement, by promoting the library service to proactively encourage people of all ages to engage and participate, promoting Essex Libraries as a trusted organisation, and enhancing library services to meet evolving community needs.
This role will also manage the team of delivery drivers, ensuring the successful day-to-day operation of the logistics services. These include but are not limited to, management of movement of stock, promotional material and furniture, vehicle and driver management. This will also include day-to-day management of inbound and outbound London Consortium Stock.
This exciting role will support the development of the Library Service’s outreach partnerships and activities with the library service working with frontline teams. The role will shape services, cultivate partnerships and work with the community to ensure library services within Essex are promoted to all and throughout local communities.
The role holder will actively engage with library staff, volunteers, community groups and partners, by promoting the library service within the community for the successful delivery of key objectives.
Accountabilities
1. Develop and promote a programme of events which support Customer and Library services in outreach settings.
2. Contribute to and support the delivery of the menu of library service activity, through developing partnerships and identifying new ways to promote library services in order to reach residents who are not current library users.
3. Day-to-day management of community connectors, mobile and outreach services, and logistic services, ensuring smooth operations.
4. Work collaboratively with local partners to promote reading, learning and the digital offer, to deliver against Essex County Council’s wider strategic aims.
5. Work with partners and develop new partnerships to help reach target audiences and enable the delivery of events and activities.
6. Develop and manage outreach opportunities that are successful and have lasting impact within the community.
7. Responsible for using an evidence-based framework to monitor and evaluate programmes of activity in outreach settings.
8. Support the development and effective delivery of services and activities, by building strong working relationships with internal and external partners and the residents of Essex.
9. Lead on the management of volunteers within the library service focusing on the inclusion and engagement of the community and local partners.
10. Ensuring the vehicles and drivers are compliant with the law and H & S, that daily checks are carried out, that training is up to date and accurate.
Skills, Knowledge and Experience
1. Educated to Regulated Qualification Framework (RQF) Level 3 or equivalent by experience.
2. Evidence of continuing professional development with good knowledge in relevant professional area.
3. Expertise in building and managing partnerships with businesses, community organisations, and educational institutions.
4. Knowledge of community partnerships.
5. Ability to engage stakeholders, promote the service and advocate the benefits of working with the library service.
6. Proficiency in analysing data and trends and tracking the performance of initiatives.
7. Proven ability to develop and implement new programmes and initiatives that enhance community engagement.
8. Flexibility to adapt to changing landscapes and community needs.
9. Effective communication skills and experience of working with diverse audiences and partners.
10. Experience of working with community groups, customers and volunteers.
11. Excellent co-ordination skills and experience in delivering projects including relationship building, time management.
12. Willingness to develop knowledge of the service area.
13. Ability to prioritise work whilst maintaining focus on key activities, within defined timescales.
Please note that the job role requires you to be mobile throughout an operational area. Therefore, the post holder will need to have a driving licence and access to a vehicle, or the ability to meet the mobility requirements of the role through other means.
Why Essex? Essex County Council has a location to be proud of. Our 1,300 square miles stretch from Constable Country to the Thames Estuary. It means real choice and makes Essex the ideal place for your career.
Essex County Council is proud to be a Disability Confident Leader. We’re committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job.
We’re also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying.
At Essex County Council, we value integrity and ethical behaviour. We kindly ask that you embrace our code of conduct.
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