* Hybrid working & flexible shift patterns
* Immediate start with company profit share split
About Our Client
The client we are currently partnering with is a multinational distributor that holds a portfolio of numerous national and international clients under bulk volume orders. The company is undergoing a strong growth period as of now to match its forecasted peak period and is, therefore, actively investing in its now strengthened customer hub.
Job Description
Key responsibilities will consist of:
* Coordinate production and delivery of custom, tailor-made products
* Work closely with production teams to ensure order accuracy
* Maintain exceptional customer service throughout the order process
* Handle customer inquiries and resolve any issues promptly
* Monitor and update order status in the company's system
* Collaborate with sales team to achieve customer satisfaction
* Ensure all procedures adhere to company standards and regulations
* Participate in team meetings and contribute to continuous improvement efforts
The Successful Applicant
A successful Customer Coordinator should have:
* A background in I&C field within customer functions
* Strong telephony professional manner & ability
* Proven experience in a customer service role
* Strong coordination and organisational skills
* Excellent communication and interpersonal skills
* Proficiency in using business software and systems
* A collaborative mindset and ability to work as part of a team
What's on Offer
* Hybrid working with a certain degree of flexibility
* Flexi-time & accessible shift patterns
* Company bonus & profit share
* Internal progression & step-up availability
Contact
Callum Crawford
Quote job ref
JN-102024-6565106
Phone number
+44 7890959671