Compass is looking to recruit a dynamic team member, with experience in managing a team, in a service that matches children who need to be looked after with fostering families. This is an exciting opportunity to work in a provision that offers a wide range of care packages across fostering, education and therapeutic services. As a Family Finding Team Manager, you will hold line management responsibility for a team of Family Finding Officers and work in close liaison with a team of regional Duty Social Workers. The primary aim of the role is to deliver excellent customer service by ensuring that all referrals of children are responded to efficiently, with a strong drive for maximizing safe placement options for children referred to us. The role is busy, exceptionally rewarding and varied, which will mean you will be managing a wide range of tasks including; planning the working day for the team, receiving referrals and identifying potential foster carers (with the support of your Family Finding Placement Officers), data inputting and updating systems, liaising with local authorities, providing business information, attending meetings, monitoring / reporting on performance, daily administrative tasks and be in daily contact with many different stakeholders both internally and externally to the organisation. Main Duties You will clarify information on child referrals received from Local Authorities and discuss in detail with potential foster carers. You will be involved in the co-ordination of all placement moves, including any in-house moves, respite and preparing packages of care. You must have the ability to work on own initiative, aptitude to motivate staff and possess strong line management, coaching and supervisory experience. Liaise with the commercial team and external commissioning teams in respect of negotiating and influencing funding and individual placement contract agreements. Data inputting skills are required as is the ability to audit and maintain quality data. To provide clear statistical information and reports as required. Attendance and participation at meetings, both internal and external. Skills and experience required: At least 4 years previous line management experience and experience of working across hub offices. Experience of working within customer service or an account management environment. A successful track record and background consistent as a manager in a comparable organisation. Strong and effective communication and interpersonal skills with colleagues and other stakeholders – building teams and working in collaboration with others Experience of utilising a range of IT package, programmes and database systems. Previous experience of working in a similar sector / environment is essential. This position may require the post-holder to occasionally work beyond office hours when the demands of the service require it and occasional travel. Compass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. As we continue to grow, we know that we must have the most talented employees with diverse backgrounds, cultures, perspectives, and experiences to support our children and young people. We are looking for applicants who possess a real drive and share our vision, in return we offer: Competitive annual leave, up to 28 days in addition to statutory Bank Holidays Additional day’s leave for your birthday Health and Wellbeing Days leave Group Life Assurance Medicash – Support for personal health – from concerns to financial support for appointments (Dental etc) Career Progression within the service and within the wider organisation. Individual/ Team incentives IND03 About You About Us Compass Community is a national children's services provider, delivering fostering, residential, educational, and therapeutic services for the young people in our care. We are a progressive, child-centred service, putting the wellbeing of our children and young people at the front and centre of everything we do. We are proud to offer good and outstanding services in all of our regions across England and Wales, championing our staff teams who help us towards these outcomes. Compass are a values-based children’s service, meaning that everything we do is underpinned by our REACH approach. It stands for Resilience, Education, Acceptance, Child-centred and Holistic; it’s a framework based on resilience theory, attachment theory and aspects of social pedagogy. We believe that this helps us to provide bespoke, consistent therapeutic care for each child, whilst supporting our staff and foster carers to ensure every young person has the best possible future.