An exciting opportunity has arisen for a suitably dynamic and business focused individual with telephony and IT skills to join Hertfordshire County Council’s (HCC) Driver Training Team. The successful candidate will work as part of a small team manging bookings and the administration of our NDORS Courses. As part of a wider effort to continually reduce road collisions, deaths and injuries, the post-holder will be responsible for the administration for the delivery of the National Driver Offender Retraining Scheme (NDORS) behaviour change programme delivered by HCC on behalf of the Police. The successful candidate will possess strong, communication skills and be able to handle calls professionally, quality assurance skills, scheme is delivery to the satisfaction of all stakeholders. The job also includes responsibility for maintaining of minibus driver assessment.