About us
Concentrix is in the IT, Technology and Finance industries. Being part of our team, you are able to enjoy:
* Medicash Level 1
* Bupa health insurance
* Extra day off in your birthday month
* Volunteer Time Off (VTO), paid time yearly to volunteer with an organization of your choice
* Annual bonus potential
* Training program
Concentrix is, a leading global provider of customer experience (CX) solutions and technology. We continue to offer revenue generation services now with an expanded global footprint, accelerating B2B digital sales and customer success transformation for the world’s best brands.
The role
The Associate Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.
Essential Functions/Core Responsibilities
* Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities
* Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
* Manage external competitive pressures and handle objections to retain customers or win new customers
* Work with your team and management to provide a professional experience during all interactions with customers and prospects
* Maintain the customer management system (CRM) to ensure all relevant data is captured
* Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
Candidate Profile
* Sales or customer support experience.
* Courteous with strong customer service orientation
* Strong communication and negotiation skills required.
* Ability to effectively communicate, both written and verbally
* Skilled in multitasking; including the ability to be flexible and adapt to changes quickly.
* Strong computer navigation skills and PC Knowledge
* Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner.
PREFERRED KNOWLEDGE SKILLS, ABILITIES
* Experience in a service industry where outstanding customer service is paramount
* Great attitude and passion to assist customers
* Strong work ethics (i.e. good attendance, team player, passionate about meeting performance expectations)
Together, let’s do something great!
If you find yourself smiling right now and this feels like the perfect next step in your career, we want to hear from you! Apply today and find out why 270,000+ people around the globe choose to call Concentrix home.
We are proudly one team, one company, One Concentrix and we invite you to join us!