What is the Role
As the Head of Commercial Operations, you'll be at the forefront of our business, ensuring excellence and compliance in crucial operational domains.
Assurance and Regulatory Change:
Your leadership will ensure Business Energy meets its supply licence obligations and adheres to industry codes and legislation. You'll guide our ARC team in protecting the business, supporting regulatory changes, and driving performance. Your responsibilities will include:
- Delivering accurate and timely regulatory reporting.
- Leading the implementation of regulatory changes.
- Collaborating with corporate partners to influence regulatory and political consultations, achieving favorable outcomes for SSE.
- Managing e-learning, Anti-Financial Crime reporting, Data Protection compliance, risk management, and liaison with central compliance and audit teams.
Credit Risk:
Overseeing a customer base of approximately 200,000 with around 380,000 supply points, you'll ensure we assess the creditworthiness and risk profile of customers effectively. Your team will manage credit insurance relationships, third-party vetting, and handle customer insolvencies.
Commissions and Commercial Contracts:
You will manage significant financial operations, including over £50 million in payments to Third Party Intermediaries annually. Ensuring all TPIs are on suitable and up-to-date terms and conditions, you'll oversee the administration of each account. Your team will provide commercial contract management expertise, supporting sales negotiations and general commercial support, including supplier governance and acting as the primary legal interface.
What We're Looking For
To excel in this role, you need:
- Extensive experience in management, reporting, and navigating complex regulatory environments.
- Deep commercial and contractual knowledge.
- Strong understanding of risk management and assurance processes.
Additional Responsibilities
You'll also act as a leadership sponsor for specific initiatives:
- Safety, Health, and Environment.
- Inclusion & Diversity.
- Government Support Schemes.
- Business Transformation.
- Legally Privileged Projects.
- Business Engagement.
- ISO Certification.
What do I need?
Business Knowledge
- Knowledge and experience of the Energy sector or similar regulated industries, ideally B2B energy supply and solutions.
- Knowledge and awareness of the Regulatory and Legislative obligations applicable to an energy supply organisation.
- Knowledge of the Commercial contracts terms and conditions and legislation.
- Knowledge of best practice assurance, risk and compliance standards.
Essential Functional / Technical Skills
- Holder of relevant degree(s), qualifications or suitable business experience.
- Holder of professional qualification in contracts, finance and/or risk/assurance or demonstrable experience at a senior management level.
- High proficiency with Microsoft Office applications and software.
About our Business
The race to net zero is intensifying for businesses of all sizes. Sustainable decisions made today can meet customers' changing needs for tomorrow and bring long-term success for businesses. Part of SSE plc, the UK and Ireland's largest renewable electricity generator, is different as all its renewable electricity is sourced from SSE's own UK wind and hydro assets.
In addition to providing gas and electricity to businesses across the UK, SSE Energy Solutions invests in, builds and connects localised flexible infrastructure to drive the long-term performance of energy assets. SSE Energy Solutions works with its customers to deliver financially robust plans to bring flexibility and diversity to their energy infrastructure - the low-carbon solutions they need to succeed in the race to net zero.
What's in it for you?
We offer an excellent package with 34 days annual leave entitlement. Enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing and much more, view our full benefits package
As an equal opportunity employer we encourage diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all protected characteristics and commit to providing any reasonable adjustments you need during the application, assessment and upon joining SSE. Search for '' to find out more.
What happens now?
All applications should be made online, and I'll be back in touch after the vacancy closing date to let you know the outcome.
If you would like to discuss any working flexibly requirements or adjustments you may require throughout the recruitment and selection process, please contact / 01738 275615.
Before commencing your role with SSE, you'll need to complete our pre-employment screening process. This will consist of a criminality and credit check.
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Our Benefits
* Sharesave Scheme
* 34 days of annual leave
* Option to purchase up to 10 days holiday
* Interest-free technology loans
* 24/7 free and confidential employee counselling service
* Private healthcare discounts
* Subsidised gym memberships
* 21 weeks full pay maternity leave
* Cycle to Work scheme with generous £2500 limit
* Interest-free salary advance to cover transport season tickets