M365 Administrator
Location: Remote with occasional travel
Requirement: Security Clearance
Positions Available: Up to 3
Our clients are seeking Level 1.5 to Level 2 Microsoft 365 Administrators to join their team. This role is ideal for individuals with experience akin to tech bar support, who possess strong customer-centric skills and the ability to handle day-to-day incident management effectively.
Key Responsibilities
* Create and manage users and groups (e.g., distribution lists, security groups, shared mailboxes).
* Administer global application settings, including email, sites, and Office suite.
* Define and manage user password policies and expiration settings.
* Oversee organisational profiles and release preferences.
* Control user access levels for the Microsoft 365 Admin Center.
* Monitor and manage enterprise license availability.
* Microsoft OneDrive for Business:
o Monitor content volume stored in the tenant.
o Analyse permissions to ensure compliance with organisational policies.
o Assist end users with OneDrive sync client management.
o Manage internal and external access, delegation, and enablement for OneDrive.
* Exchange Online Services:
o Create and manage recipients, mailboxes, and mailbox-related settings (e.g., size, archival).
o Administer distribution lists and security groups via the O365 admin portal.
o Address Microsoft Outlook-related issues for desktop, web, and mobile clients.
* SharePoint Online Services:
o Manage SharePoint tenant configurations and settings.
o Administer SharePoint Online sites, including creation, deletion, and Level 2 issue resolution.
o Restore deleted sites and collections.
o Perform site management tasks, such as moving/copying content within libraries and lists.
o Create new site collections, sites, lists, and libraries.
o Troubleshoot out-of-the-box features and resolve end-user queries.
Requirements
* Hands-on experience in Microsoft 365 administration.
* A proactive approach to resolving issues and improving user experience.
* Security Clearance or the ability to obtain it promptly.
Seniority level
Associate
Employment type
Full-time
Job function
Information Technology
Industries
Technology, Information and Media and Software Development
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