To maintain an awareness of complex cases and projects for which allocated staff are responsible and ensure the service manager is appropriately informed regarding cases of particular risk or concern. To be responsible for the effective implementation of the care planning process within the team, including the effective management of workload. To be responsible for the implementation and review of processes that ensure safe and effective transfer/discharge/step up/step down of service users to and from the team. To ensure that an effective caseload management system is used to manage access to care and treatment, that capacity is managed effectively, and every service user is allocated a care co-ordinator (including cover arrangements when a care co-ordinator is absent and that this is effectively communicated to the Service user and their carers.) Responsibilities for establishing and maintaining communication and relationships both internally and externally. Use of analytical and judgmental skills on a regular basis, holding a solution focussed approach to problem solving. To supervise and authorise decision making on issues requiring statutory intervention including all aspects of initial investigations and necessary follow-up action. To be responsible for ensuring health and safety and other relevant risk assessments are undertaken, delegating responsibility as appropriate. This includes infection control. To ensure appropriate systems are in place at team level to engage in integrated governance activity. To engage with and contribute to relevant local, divisional and corporate management and governance forums.