Client Executive, High Value Accounts
Location: Manchester, United Kingdom
Time Type: Full time
Posted On: Posted Yesterday
Job Category: Customer Support/Operations
Pay Grade Range: Please refer to the company for details.
Job Summary: Altus Group is seeking a Client Executive / Account Manager to join the Corporate/Key Accounts team in Manchester. This hybrid role involves managing a portfolio of high-profile commercial property clients, including well-known brands. Responsibilities include developing strong client relationships, providing regular updates on property portfolios, securing additional sites, managing contract renewals, and identifying cross-sell opportunities across other business areas.
Key Responsibilities:
* Pro-actively manage relationships of corporate commercial clients who have high worth property portfolios, delivering an outstanding service and building strong relationships.
* Manage client expectations to ensure they understand processes and timescales.
* Ensure that Altus Group has collected all of the required documentation about clients to successfully deliver a full service and maintain accurate records.
* Manage processes and work with other departments to ensure we deliver the best possible outcome for our clients.
* Actively seek opportunities for growth through additional sites.
* Secure long-term relationships through renewals.
* Identify opportunities to cross-sell other Altus services that meet the clients’ requirements.
* Provide quarterly updates to the client.
* Work collaboratively with other departments to identify opportunities to improve our service offering, ensuring that we maximize revenue and client savings.
Key Qualifications:
* A self-motivated individual with a proven track record of delivering results in the corporate environment.
* Experience working in an account management role communicating in a B2B environment or working in a customer-facing role within the key/corporate client base.
* A passion for building strong relationships with clients and colleagues.
* Successful in identifying/generating leads for new business opportunities.
* Demonstrable track record of resolving complex client issues and objection handling.
* Excellent problem-solving skills and attention to detail.
What Altus Group Offers:
* Rewarding Performance: Competitive compensation, incentive and bonus plans, and a total rewards package that prioritizes mental, physical, and overall financial health.
* Growth and Development: Investing in you to meet the evolving needs of our clients and deliver on your professional goals.
* Flexible Work Model: Our Activity-Based Work model provides you with flexibility to align your work location to the work being performed.
Altus Group is committed to fostering an inclusive work environment where all clients and employees feel welcomed, accepted, and valued. We provide an atmosphere free from barriers to promote diversity, equity, and inclusion, and encourage equal opportunities for all employees.
We appreciate all applicants who take the time to apply to Altus Group. Please note that only those who are selected to move forward in the process will be contacted. Thank you.
About Altus Group
If you’re looking to advance your skills and career in data, advice, and technology for the rapidly growing global commercial real estate (CRE) market, there’s no better place than Altus Group.
At Altus, we believe in:
* A high trust, high performance culture
* Maintaining lots of whitespace and room to make your mark
* Flexible work arrangements that empower you to deliver your greatest performance
This is why we offer boundless opportunities in a rapidly growing global business, mentorship from the best and brightest in the industry, and the chance to work with the best data sets, tools, and technology in the industry.
#J-18808-Ljbffr