Description Organisation: Leicestershire County Council Work Location: County Hall, Leicester, LE3 8RL Worker Category: Hybrid Worker Salary: £27,717 to £30,066 (pro rata for part-time) Working Hours: 18.5 hours per week Contract Type: Permanent Closing Date: 11th March 2025 Are you looking for a rewarding career where you can make a difference? Do you want a job where no two days are the same? About the Role This is a money management job. As a Case Officer in the Appointeeship & Deputyship team you will be supporting some of our most vulnerable service users who do not have the mental capacity to manage their own finances. You will care about making a real difference for people by safeguarding their finances and supporting individuals to remain independent by maximising their income and capital. This can cover dealing with everything from paying household bills to selling property or investing capital. You will be working with minimal supervision, managing a case load where you will be responsible for the financial affairs for our clients. This will involve acting as a Corporate Appointee for our clients and making sure they receive their full entitlement to benefits. You will ensure that accounts are operating efficiently and that savings levels are monitored as well as completing detailed financial information that can be used for financial assessment, debt management or reporting purposes. In addition to the above, you will liaise with external companies such as utility providers, on behalf of our clients, and create accurate financial reports which are submitted to the Office of the Public Guardian. An enhanced DBS check is required for this post. About You To apply for this post, you must have: • Substantial, demonstrable, and relevant experience of managing a caseload involving dealing with queries and correspondence from the public and experience of working with a computerised financial data management system. • Knowledge of Adult Social Care policy and practice. • The ability to effectively communicate in writing and converse at ease with customers and provide advice in accurate spoken English. • Knowledge and understanding of the Welfare Benefits system. • To be able to work without direct supervision and manage own time effectively to ensure tasks are accurately completed and deadlines are met, acting with high levels of trust and personal accountability. • Demonstrable understanding of the importance of confidentiality, data security and management. • An understanding of and commitment to Equal Opportunities and be able to perform all duties and tasks with reasonable adjustment, where appropriate, in accordance with the provisions of the Equality Act 2010. We also expect you to share our commitment to our values and will ask you to evidence when you have demonstrated them as part of the selection process. Interested in Flexible Working? We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. This may include requests for term-time working, part-time hours, compressed hours, flexible start and finish times, home/remote working, etc. Every role within the Council has a defined working style which determines where they can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories in the Our Working Styles page on our career site. For more information or an informal discussion, please contact: Lynda Wilson, Money Management Team Manager – Appointeeship and Deputyship Team Telephone: 0116 305 1191 Email: Lynda.wilsonleics.gov.uk or Felicity Wigg – Senior Case Officer A&D – 0116 305 6394 - felicity.wiggleics.gov.uk How to Apply Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality, diversity and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds, as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the 'About You' section above will be offered an interview under the Disability Confident Employer Scheme. To apply for this job, please click on 'Apply Now'. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the 'About You' section above. For more information, see the How to Apply section on our career site. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. If you have any technical issues when trying to apply for this post, please contact our Employee Service Centre: https://emss.freshdesk.com/support/home. By applying for this post, you agree to our Terms and Conditions. This is a featured job (LCCFJ).