Job Overview
We are seeking a highly skilled and motivated Logistics Back Office Specialist to join our team at Coca-Cola HBC. As a key member of our Customer Logistics Team, you will be responsible for ensuring the smooth operation of our logistics processes, including stock management, order taking, and customer relationship development.
Key Responsibilities:
* Manage day-to-day stock control for all DSD customers
* Cleanse and release daily orders in SAP
* Ensure order accuracy to support delivery of overall IoI DIFOTAI
* Develop and maintain relationships with specific accounts and KAMs
* Contribute to the delivery of team, function, and company KBIs through stretching departmental goals and personal objectives
* Partner with internal stakeholders to enable departmental goals
* Work with the wider Customer Logistics Team to fine-tune E2E processes
* Ensure a best-in-class customer experience is achieved to support CCH IoI GfK
Requirements:
* Minimum 2 years of experience in a customer service or FMCG sales environment
* Good commercial awareness with strong business acumen
* Highly energetic, enthusiastic, and creative with strong organizing and planning skills
* Professional, articulate with excellent written and oral communication skills and strong interpersonal skills
* A proven team player with an excellent customer service approach
* Excellent problem-solving skills
* IT literate with a knowledge of SAP Systems (or similar)
* 4 GCSE passes including Maths and English
* Ability to work in a high-pressure environment to achieve personal and team objectives
* Leads and strives to deliver high performance
* Ability to absorb and use a lot of information in a short period of time
* Passion, enthusiasm, and energy
About Us:
We are a family of 36,000 engaged people, each and every one of us is the secret ingredient of Coca-Cola HBC. Our every day mission is to delight over 715 million consumers by offering a choice of over 100 iconic global and favourite local brands in the moments that matter, 24 hours a day, 7 days a week.