Guest Experience Host - Ascot - £13.05/ hour
Customer Service | Ascot | £12 per hour | Part-time/Full-time Opportunities
*PLEASE NOTE: You must be 18 or over to apply for this role.
Company Overview
Our client is renowned for their award-winning festive event, located in a stunning woodland estate near Ascot. Established 17 years ago, this magical experience was born out of a desire to create a place where families could celebrate the pure, uncommercialized magic of Christmas. With the help of talented set designers, actors, and a sprinkle of festive magic, this event now delights thousands of children and families each year, keeping the spirit of Christmas alive.
Our client honors the imagination and wonderment of childhood through immersive storytelling and memory-making experiences that inspire joy and creativity.
Role Overview
As part of the Guest Relations team, you will act as an ambassador for our client, helping guests with any inquiries, requests, or feedback they may have. Passionate about delivering a premium guest experience, the Guest Relations team is positioned at key points throughout the event, ensuring guests receive support with anything they need, enhancing their overall experience.
Responsibilities include:
1. Provide world-class service to guests, ensuring any ques...