Halliwell Jones Warrington is looking for a Contact Centre Agent. Your role To deal with on a daily basis all inbound service calls for the groups service centres in relation to service booking and other service related items. To make outbound calls in relation to promotions, seasonal campaigns, service follow up work and other service related items. To maximise revenue of the Group service departments though the upsell of products and services as well as the handling of customer objections. Your profile Excellent telephone communication skills Strong attention to detail Strong administration and organisation skills Ability to work under pressure and to tight deadlines Ability to work within a team environment Rewards 22 days holiday plus bank holidays AND your birthday off We endeavour to look after our staff by operating an Employee Car Scheme. The scheme is dependent on production and availability of cars which comply with the Scheme rules. Family run business and friendly culture Ongoing development and achievable career path State of the art facility and working environment Life Assurance Scheme