Front of House Receptionist – Dental Concierge (Luxury Experience Essential) Location: Chelsea, London SW3 5QJ Salary: £35,000 -£45,000 per annum bonus structure Full-Time | Permanent | In-person Join one of the U.K.’s most prestigious and forward-thinking dental brands – Yorkshire Dental Suite – as we expand our presence in the luxury health & wellness space. We're seeking individuals with a background in luxury hotels, five-star concierge services, premium retail, or private members clubs to elevate our client journey and help us redefine the modern dental experience. What We’re Looking For We’re searching for a highly polished, service-obsessed professional to be the first face and voice of our Chelsea clinic – someone who thrives in an elegant, fast-paced environment where excellence is the standard. You’ll be the vital link between our clients and our clinical team, responsible for creating a seamless and memorable front-of-house experience. This role is perfect for you if you: Have experience in luxury hospitality, high-end retail, private healthcare, or concierge services Are naturally warm, articulate, and impeccably presented Thrive in roles where attention to detail, professionalism, and discretion are non-negotiable Are proactive, organised, and confident managing diaries and appointments Love engaging with clients and building relationships Are seeking career progression and professional growth in a high-performing team Want to be part of a luxury health & wellness brand shaping the future of dentistry Key Responsibilities Welcoming patients with warmth, elegance, and care Managing appointments, calls, and client communication with exceptional attention to detail Supporting client onboarding, follow-ups, and treatment bookings Liaising with clinical teams to ensure a smooth daily schedule Delivering a 5-star client experience at every stage of the customer journey Representing the brand with integrity and discretion Ideal Background Front Office / Guest Relations in 5 Hotels or Private Clubs VIP Client Management in High-End Retail Concierge or Front Desk in Luxury Hospitality Private Healthcare or Aesthetic Clinics (Dental knowledge not required – full training provided) What We Offer Starting salary of £35,000 -£45,000 per annum Company pension & staff discounts A modern, stylish working environment in the heart of Chelsea Fast-tracked career progression into team leader or managerial roles Regular team socials and company events Ongoing personal and professional development Working Hours Monday to Friday (One Saturday per month) Application Requirements Due to high interest and limited interview availability, only apply if you can attend an in-person interview at our Chelsea location. To apply: Please send your CV and a short cover letter explaining why your luxury experience makes you the perfect fit for this role.