Administrator
* Annual Salary: 27,000 - 28,000
* Location: Central Edinburgh
* Job Type: Full-time
Reed is delighted to be assisting an award-winning private organisation within the health care division. Due to growth, they are seeking a hard-working, enthusiastic, and detail-oriented Administrator to join their dedicated team.
Benefits:
* Competitive salary with annual salary reviews
* A stable and supportive environment to work in
* Opportunity to work in a newly relocated, modern and purpose-built facility
* Be part of a close-knit team delivering effective treatment and therapy
* Central location in Edinburgh, easily accessible by public transport
* Flexible working patterns
* Progression routes available
Day-to-day of the role:
* Being the first point of contact for clients and ensuring they receive a high level of customer service
* Handling client and public enquiries professionally via email, telephone and in person
* Managing bookings, amending appointments, invoicing, and processing payments
* Updating and maintaining client records with high accuracy
* Ensuring the smooth running of the office by liaising regularly with all colleagues
* Accessing sensitive information while maintaining strict client confidentiality
Required Skills & Qualifications:
* Minimum of 2 years' experience in an administrative role, preferably within a fast-paced environment
* Highly motivated and organised with a strong ability to work independently and responsibly
* Empathetic to clients' needs and concerns, with excellent communication skills.
* A clear understanding of issues surrounding confidentiality and attention to detail
* Great team player