Head of Engineering, Engineering Excellence
Your new role at NewDay
Our mission is to build a world class engineering team enabled by great technology, people and process. The Head of Engineering, Engineering Excellence is a senior leadership role accountable for defining and leading on the platform standards for engineering excellence across the wider organisation.
This role will have leadership responsibilities for approximately 20 engineers at various levels in London and a number of nearshore locations. We have you-build-it-you-run-it teams responsible for all elements of the product in partnership with the product organisation.
Key Responsibilities:
1. Work with other Heads of Engineering to define the standards followed on how we integrate a verify platform quality.
2. Own the data collection and reporting on engineering telemetry and make this available to everyone that needs it, including DORA metrics, test completion, code quality, etc.
3. Lead enabling teams that support engineering excellence, particularly performance, chaos testing, and simulation.
4. Development and ownership of a key customer journey testing tool that verifies different journeys for different tenants continuously.
What You’ll Deliver:
* Lead QA at scale – Shape and drive quality strategy across a 250+ strong engineering organisation building distributed cloud services.
* Build specialised teams for advanced testing methods like chaos engineering and simulators.
* Define and implement tooling, telemetry, and in-house platform solutions to measure and enhance software quality.
* Hire, develop, and mentor top engineering talent, fostering a culture of continuous learning.
* Inspire engineering leadership and cultivate a strong leadership mindset across teams and management.
* Strategic workforce planning – Optimise team structure, locations, and staffing for long-term success.
What You’ll Bring:
* Engineering-first mindset – We prioritise a strong engineering background over pure QA experience.
* Expertise in software development from the perspective of testing, bringing significant thought leadership to the organisation.
* Drive innovation in software testing with deep technical expertise.
* Understand how great architecture enables top-tier testing practices.
* Strong command of cutting-edge software testing frameworks.
* Experience leading high-performing engineering teams and developing strong management structures.
* Deep experience in collaborative, high-velocity development environments.
* CI/CD expertise – Skilled in high-frequency deployments, automation, and performance testing under load.
* Strong cloud development experience, ideally with Azure.
* Background in building and testing high-performance platforms (trading, banking, or similar).
We would love you to know or learn:
* Experience in FinTech businesses.
* Experience in microservice architectures, event-driven systems, and multi-tenancy data patterns.
* Experience in consumer lending or Credit Card issuing.
Where next? Let’s talk about this role – Apply now or contact talent@newday.co.uk with any queries.
About NewDay
We help people move forward with credit and help our colleagues to move their careers forward too. We value all types of diversity and are an equal opportunity employer.
At NewDay, #yourwellbeing matters: You get 26 days holiday and can buy up to 5 more after probation. Our flexible, hybrid working approach helps you to manage your work/life balance.
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