Job Description
Role: Unix System Admin
Location: Sheffield, UK-Hybrid 3 days/week
Type: Contract Inside IR35
We are currently seeking an experienced professional to join our team in the role of Individual Contributor– Unix Specialist.
In this role, you will: (Principal Responsibilities)
* Work as a Senior Unix Systems’ Administrator in a Global team (across North America, Europe and Asia/Africa) – contributing to the technical delivery of projects and changes by providing Technical / Application guidance to project teams.
* Be a subject matter expert for the Operating System and, guide functional delivery teams, across Global Payments Solution IT (GPS IT), for process/system improvements.
* Deliver projects, services, kit to live on time with a minimum of issues.
* Do changes in the GPS Unix environment on both weekdays and weekends, the latter via a rota.
* Provide overall Unix platforms’ support to these projects.
* Satisfy changes during a working week.
* Satisfy changes on live production over a weekend.
* Provide 2nd and 3rd line support from time to time for break-fix issues.
* Have a senior level of technical expertise in development engineering and scripting (ksh/bash) to produce automated, efficient and/or self-service solutions for technical teams or end-user stakeholders to consume.
* Communicate solutions, errors, status reports and liaise at all levels of the Business.
* Work as a fully engaged and contributing engineer, within a team
* Assist with any break-fix issues in the environment where appropriate
* On occasion may be asked to work longer hours in order to complete a piece of work.
* Be able to prioritise their work between running daily changes, weekend preparation and ongoing projects
* Come up with ideas to make the environment more efficient whether procedural or technical.
The successful candidate would also be expected to –
* Identify and work on initiatives for process efficiency and service improvement projects to achieve efficiencies (Process. FTE, sustainable saves).
* Drive process improvements and cost efficiency initiatives
* Attempt to avoid external training by doing self-study or internal knowledge sharing for UNIX
* Ensure review within a team for all critical/complex deliverables
* Interact with application teams and other infrastructure teams
* Suggest process enhancements
* Have experience of working in an enterprise environment and be ITIL aware.
* Ensure strict adherence to all regulatory issues and compliance of all internal controls
* Ensure strict adherence Client Group Compliance Policies
To be successful in this role, you should meet the following requirements: (Mandatory Requirements)
* Fluent in English
* 5 years plus of experience in UNIX infrastructure.
* Expert level knowledge of UNIX (AIX/Solaris/Linux)
* Expert level knowledge of Veritas Volume Manager, Veritas Cluster Server (SFHA) and Veritas NetBackup Client
* Strong knowledge of host-based SAN migrations
* Very good understanding of SAN configuration EMC/Hitachi LUNs on UNIX (AIX/Solaris/Linux) servers
* Ability to develop simple/complex shell scripts (e.g. Bash, Korn) as per requirements.
* Ability to support DR / Role swap exercises
* Effective in dealing with Crises calls/Critical issues for business critical services
* Proven experience in technically guiding teams in productivity / results driven environment.
* Proven experience in managing and building relationship with business partners and customer service and stakeholders up and down the chain.
* Worked in at least two of the areas of IT Infrastructure support i.e. Production Support, Application Support & infrastructure Support.
* Should understand & have proven record of how technology adds value to the business and ultimately the end customer.
* Should possess industry standard certifications for UNIX/Cluster Technologies.
* Should be well versed with ITIL concepts and more specific understanding of Service operations activities.
* Strong technical knowledge in respective technology.
* Excellent troubleshooting and analytical skills
* Communication and interpersonal skills.
* Working across cultures.
* Open mind set and adapt to the change, positive attitude and logical thinking.
* Able to work independently, under pressure and proactively in a fast paced environment with multiple deadlines.
* Team player; multi-tasking; good testing skills; organized self-starter.
* Identify areas where efficiency can be gained
* Suggest & implement best-in-call industry practices in the projects, as applicable.
* Implement Shared delivery in terms of understanding & training the teams on project specific technical aspects
* Support technology Managers in identifying emerging technology trends, constantly question, clarify from teams and ensure that critical technology issues are surfaced and considered
* Understanding of functional requirements and translation of business requirements into technical specifications
* Participate in crisis calls as applicable
* Proactively identify problem situations and resolve to give maximum customer satisfaction
* Demonstrate analytical and problem management skills
The successful candidate will also meet the following requirements: (Good to have Requirements)
* Experience in Finance and Banking industry would be an advantage.
* Full stack engineering skills e.g. Kubernetes, Docker, Groovy, Jenkins, Mulesoft and Kong API,
* Google and Amazon Cloud Services
* Python, Perl, Groovy, C.
* Use of JIRA would be welcomed.
* Automation skills with a mind set to explore and exploit the technologies we could and should use safely and efficiently within the Bank.