Role: Senior Pre-Sales Solutions Engineer
Location: Milton Keynes
Salary Range: £50-60K salary plus car allowance and commission.
About Us:
We have been providing our clients with comprehensive IT Support and technology solutions, including cloud services, managed print, telephony, Office 365 applications, cyber security and data recovery, and more, since 2002.
As part of Advania, we are backed by a leading technology services and solutions provider, and the most awarded Microsoft partner in the UK.
Position Overview:
To assist the Sales team with providing technical solution design proposals to our client base, plan out project delivery and Bill of Materials for the Sales team to quote. To complete comprehensive IT Audits for potential clients highlighting areas of concern and solutions to resolve. Be present at client proposal meetings supporting the client manager.
Responsibilities:
* Understand and provide the definition of complex project scope, goals and deliverables.
* Understand and provide the definition of the required implementation tasks and resource requirements.
* Create proposals and sales documentation in partnership with other members of the sales team.
* Ensure that all projects are correctly scoped and professional services quoted accordingly.
* Assist Business Development Manager/Client Manager as required in prospective client and existing client meetings. The main purpose of attendance is to help with any technical queries raised by meeting members.
* Review new solutions and create business case, either as part of additional services to add to our service catalogue or as part of a specific requests from customers.
* Support colleague development to enable them to resolve issues confidently and effectively.
* Take responsibility for own continual professional development, ensuring up to date industry and technical knowledge.
Undertake all other reasonable requests.
Qualifications & Experience:
* Pre-Sales, scoping, technical planning
* Proven experience as a Field based engineer supporting SME’s.
* Experience of working in a customer facing role
* Familiar with working to SLA’s to meet both customer and contract requirements
* Working as part of a wider service delivery function.
* Supporting multi-site clients.
* Able to communicate verbally and in writing to both technical and non-technical audiences.
* Creative, analytical problem solver with the ability to apply original and innovative thinking.
* Methodical approach suitable to resolution of client requirements.
* Able to manage changing workload and priorities.
* Able to work both within a team and using own initiative.
* Plan and deploy commissioning and migrations for server and productivity platforms.
* M365 Cloud Productivity Technologies
* MS Windows Server Platforms
* MS Azure Cloud Services
* Endpoint Management
* Apple Technologies
* Android Mobile Technologies
* Plan and deploy commissioning and migrations for storage platforms.
* Storage Technologies SAN/NAS/Cloud
* Plan and deploy commissioning and migrations of LAN and WAN network technologies.
* SonicWall, Cisco, Meraki, Sophos. WAN termination to secure Firewalls, Routers, VPN.
* Cisco, Aruba, Dell, Meraki. LAN network deployment core-edge, VLANs, Routing.
* Aruba, Meraki, Extreme. WiFi surveys and optimisation.
* Understanding hardware platform principles for PC/Server Hardware - upgrade, both hardware and firmware. Raid configurations, iLO.
* Server Virtualization using Hyper-V & VMWare.
* Planning Backup and Disaster Recovery solutions.
* MS Windows Server Technologies and Licensing.
* Active Directory.
* Firewalls, Router & VPN Technologies.
* M365 Licensing, Azure, O365, Exchange, SharePoint, Teams.
* Hyper-V & VMWare.
* Experience of managing or supporting large scale projects.
Our Selection Process:
We are committed to ensuring an equitable experience for all candidates, regardless of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.
Please do let us know if you’ll need any reasonable adjustments as part of the selection process by highlighting these on your application form.
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