Assistant Personal Assistant - APA - Care of the Elderly
Mid Cheshire Hospitals NHS Foundation Trust
We have an exciting opportunity to join our friendly and motivated Care of the Elderly admin team based at Leighton Hospital.
We are looking for an enthusiastic and flexible individual to undertake the role of APA (Assistant Personal Assistant) to our Medical Secretarial Team, who support the Consultants, Nurse specialists, and other clinical team members. We are keen to hear from applicants who can demonstrate their organisational skills and who can work on their own initiative.
This position is 24 hours a week. The current employee in post works 08:00 - 16:30hrs Monday - Wednesday. We would consider alternative hours of work providing this included Monday - Wednesday. Core office hours are 08:00 - 17:00hrs Monday to Friday. Hours to be agreed with the successful applicant.
Main duties of the job
The main duties of the post but not exhaustive:
* Provide a comprehensive secretarial/administrative service, organising and making arrangements, typing and distribution of documents and reports, recording information and filing, ensuring that all information and documentation is produced to expected standards of performance, and according to agreed timescales.
* Assist with managing diary commitments by liaising with others, ensuring that all the required preparation is accurate and available, and that all Consultants/clinical professional teams/others are briefed on any difficulties, problems or issues.
* Maintain constructive relationships with others, within and across Divisions and externally in order to improve the effectiveness and efficiency of services to patients.
* Be fully conversant with all required electronic systems for correspondence, including specialist computer systems associated with the management of patients and/or health information.
* Provide information to patients/relatives and carers where appropriate, including agreed information on waiting lists, tests and referrals, according to agreed guidelines, and in the absence of the PA.
* Monitor investigations database to ensure clinicians get investigations requested back in a timely manner.
* Update RTT pathways, closing of referrals, clinic cancellations.
About us
MCHFT provides a full range of local hospital and community services for people across East Cheshire (population 399K) and West Cheshire and Chester boroughs (population 357K). The Trust provides high quality planned and unplanned/emergency care, cardiac and critical care as well as child health, maternity services, and intermediate care across our sites at Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford.
The Trust provides 500 beds and employs over 5,000 members of staff. An extensive range of community services is provided across 26 medical centres and schools by our community arm, Central Cheshire Integrated Care Partnership, in collaboration with Cheshire and Wirral Partnership NHS FT and the South Cheshire and Vale Royal GP Alliance.
With the formation of Integrated Care Systems in July 2022, the Trust became a strategic partner in both Cheshire East and Cheshire West and Chester 'places' and is part of the Cheshire and Merseyside partnership caring for a population of over 2.7 million.
During the Coronavirus pandemic, the Trust was recognised nationally for its 'Be Safe Be EquiPPEd' campaign, which aimed to make the Trust as safe as possible for staff and patients, through supporting the correct use of PPE.
At Mid Cheshire, our mission is to inspire hope and provide unparalleled care for the people and communities of Cheshire, helping them to enjoy life to the fullest.
Job responsibilities
The post holder will be supported to learn all the required skills to be able to provide a comprehensive, quality and confidential secretarial/administration service.
Applicants should be highly motivated and able to demonstrate working on their own initiative but also as part of a team. You will need to be flexible with a willingness to learn and excellent communication skills when liaising with multi-disciplinary professionals.
Ideally you will have some NHS experience, possess good IT skills and excellent audio typing.
As an Assistant PA (APA), you will be expected to organise your own workload in accordance with the tasks set by the PA to ensure that an efficient service is provided at all times and provide support to other colleagues in the administration team.
Person Specification
Qualifications
* Previous secretarial experience.
* Knowledge of Medical Terminology.
* Knowledge of the validation of 18 week RTT pathways.
Skills
* Demonstrate excellent verbal and written communication skills.
* Understand and manage health records/waiting lists and PCS computer systems.
Physical Requirements
* Ability to perform a wide range of duties according to the Job Description.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Mid Cheshire Hospitals NHS Foundation Trust
£24,071 to £25,674 a year, pro rata.
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