Job summary
The post holder supports primarily the Anaesthetics Department. Working as part of the Anaesthetics Support and Administration team, the post holder will support the provision of a comprehensive, proactive,effective and efficient administrative function to all members of the Anaesthetics Department and the department's stakeholders. This requires the post holder to be adaptable to changing demands, have effective interpersonal, communication and data management skills.
Activities include Maternity Outpatients clinic management (managing bookings and liaising with the Obstetrics Anaesthetics team), uploading and updating medical rotas, taking meeting minutes and general administration duties that supports the Anaesthetics department to meet clinical and operational priorities.
The service workload complexity and intensity has increased in recent years, and it is imperative that the post holder is able to adapt to the changing demands.
Main duties of the job
See Job Description for details.
The successful candidate will assist the Anaesthetics Support Team Leader as part of the Anaesthetics Administration team to optimise administrative functions thereby contributing to the performance and care delivery of the Anaesthetics department.
You will also demonstrate positive attitude, resilience and possess strong written, software systems such as EPR and communication skills including minutes taking and proficiency in Microsoft 365 suite.
We invite applicants from individuals with strong technical, interpersonal and team-working skills who enjoys working in a busy environment, who has attention to details, is approachable and willing to engage with different ways to support the patient and staff experience as part of a caring, professional administrative team.
We look forward to your application and do contact Wilfred Johnson, Anaesthetics Team Leader at or Tel: 01865 221401 for more information or informal visit.
About us
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.
We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.
These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.
Job description
Job responsibilities
To provide comprehensive, proactive, effective and efficient administrative function to all members of the Anaesthetics Department and the departments stakeholders ensuring that there are always effective administrative systems and procedures in place.
See Attached Job description for more details
Person Specification
Education and Qualifications
Essential
1. Good standard of Education with a minimum of 5 'C' grade GCSE's(incl. English Language and Maths)
2. NVQ Level 3 or equivalent NHS administrative experience
3. Competence in use of and development of differentcomputer software packagesincluding Microsoft 365
Desirable
4. Microsoft 365 Suite Qualification
Experience and Skills
Essential
5. Proven experience within an administrative role
6. Basic understanding of medical terminology
7. Experience of working with the general public
8. Evidence of a positive approach to working in complex environments
9. Experience of setting and maintaining work standards
10. Methodical, conscientious & reliable
11. Experience of managing complex staff rotas.
12. Experience of managing IT systems and processes.
Desirable
13. Previous NHS experience
14. EPR Trained
15. Experience of rota systems - CLW, MediRota, Health Roster
Specific Aptitude and Abilities
Essential
16. Strong Computer Skills
17. Competent e-mail user
18. Experience of dealing with tight deadlines and targets.
19. Highly organised and able to coordinate and prioritise own workload independently
20. Ability to complete complex tasks simultaneously
21. Professional attitude to work
22. Ability to work effectivelyas part of a team
Desirable
23. Familiarity with NHS performance targets
Interpersonal Skills/ Communication Skills
Essential
24. Excellent interpersonal and diplomatic communicationskills (verbal and written)
25. Excellent telephone manner
26. Able deal with sensitive information.
27. Ability to cope effectively under pressure
28. Attention to detail
29. Experience of dealing with stressed/upset individuals in an empathetic manner.
30. Ability to overcome communication barriers
31. Ability to adapt to rapidly changing demands and expectations.
32. Ability to use own initiative and act quickly and decisively
Desirable
33. Evidence of interacting with a wide range of people