We are looking for a dedicated Parts Advisor to join our small, dynamic team in Cardiff working for a well-established dealership.
Reporting to the Parts Manager, you will play a key role in ensuring customers and Technicians have the right parts exactly when they need them.
Salary - £30,000 OTE
Working Pattern: Mon - Fri 8:00am – 5:00pm, Saturdays on rota 8:30am - 12:30pm
Key Responsibilities:
* Coordinate parts sales to maintain seamless availability for customers and Technicians.
* Engage with customers both in person and over the phone, handling enquiries professionally and efficiently.
* Work closely with the team to ensure smooth day-to-day operations.
* Serve parts to in-house and retail customers.
* Manage stock deliveries and collections, including some lifting and carrying.
* Understand customer needs and provide tailored product/service recommendations.
What We’re Looking For:
* Motor parts experience is essential.
* Strong time management and prioritisation skills.
* Ability to stay calm and focused in a fast-paced, high-volume environment.
* Keen attention to detail with a commitment to high-quality work.
* A logical and thorough approach to tasks.
* Passion for delivering excellent customer service.
* A team player with a supportive and collaborative attitude.
* A friendly, enthusiastic personality with a positive approach to work.
If you’re looking for ...