Operations & IT Analyst – Circa £30,000 + Excellent Benefits – Onsite, Otford/Sevenoaks
*This requires to be onsite 5 days a week and you must hold UK driving license*
Overview:
An excellent opportunity with a globally established, fast growing SME business based in the Otford area. Our client is looking for an Operations Analyst to be responsible for providing technical and operational support.
Whether you’re a graduate or have previous experience in operations/logistics, this is a great opportunity to learn NetSuite Administration and gain an in-depth understanding of B2B operations. You will serve as the primary point of contact within the business for all IT and operations-related issues, ensuring optimal functionality at all times.
Role & Responsibilities:
* Take ownership of any operations-related queries or issues.
* Configuration and administration of their client’s desktop support environment.
* Assisting with and becoming a key player in the integrity and quality of data within NetSuite ERP & internal systems.
* Create and maintain various operational documents and reports.
* B2B processes and their relationship with Amazon and Amazon Vendor Central.
* Recommend changes or optimizations to workflows, systems, and tools to enhance operational efficiency.
* Provide guidance to users on how to operate new software and computer equipment.
* Proven experience as an Operation or Logistics Manager/Analyst/Executive or in a similar role within a B2B environment.
* Basic understanding of IT and ERP or CRM systems.
* Outstanding organisational and time-management skills.
* Strong problem-solving skills with a proactive approach to identifying and resolving operational issues.
* Strong interpersonal skills with the ability to work cross-functionally and communicate effectively with both technical and non-technical stakeholders.
* NetSuite or similar ERP systems experience.
* Degree.
Package:
* Circa £30,000 base salary (depending on experience) + discretionary staff bonus.
* Hours 9am to 5.30pm with 4pm finish Fridays.
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