Sanctuaryprovide in:house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not:for:profit organisation, we aim to achieve outstanding results for our customers based on our values : working in an open and transparent way, creating strong partnerships with our customers and providing a first:class customer service.
Regional Operations Manager : Planned and Minor
London
GBP 60,112 : GBP 63,276 per year p
lus Company car or car allowance
40 hours per week
We have an opportunity for a Regional Operations Manager : Planned and Minor to join our Property Services leadership team, based in London. Property Services is responsible for delivering a high quality and cost effective property repairs, compliance and installation and estate services across the UK to mainly internal customers and additionally a small number of external clients. It is also responsible for operational Health and Safety of the service, including fire safety and delivering effective group wide asset management and reinvestment programmes.
The role of Regional Operations Manager : Planned and Minor will include:
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Develop and maintain process improvement through the creation of an innovative environment for operational staff
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Monitor, manage and complete all customer works, through self:delivery teams, suppliers and subcontractors
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Manage the recruitment, performance and development of quality employees
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Management of health and safety aspects of operations, ensuring business responsibilities are delivered in a safe manner
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Identification and allocation of resources to ensure effective use of self:delivery teams in line with financial and operational requirements
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Work closely with the Housing and Property Services teams to ensure continual improvement of business processes and procedures
Skills and experiences:
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To ensure full compliance with health and safety legislation, candidates applying for this role must be qualified to Degree, HND or HNC in Construction or Management, NEBOSH National Diploma : Construction or currently undertaking the qualification. If you have a lower level qualification along with practical experience and would be prepared to undertake this qualification with the support of Sanctuary Group, we would still welcome an application
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Experience of managing multi site maintenance contracts in a commercially focussed role
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Proven experience of delivering services within budget
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Proven ability to effectively recruit, manage and develop people
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Proven track record managing a direct labour operation or internal maintenance service
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This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence
As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted.
About us
Sanctuary Property Services provide in:house repairs and maintenance services for an extensive portfolio of properties across Sanctuary. As part of a not:for:profit organisation, we aim to achieve outstanding results for our customers based on our values : working in an open and transparent way, creating strong partnerships with our customers and providing a first:class customer service.
Our Benefits
As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:
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25 days annual leave (rising to a maximum of 30 days) plus public holidays
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A pension scheme with employer contributions from Sanctuary
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