Job summary
Avery Healthcare is a leading provider of luxury elderly care homes in the UK, offering exceptional care and creating meaningful experiences for their residents and team members. As a Receptionist, you will be the first point of contact within the home, providing professional and high-quality customer service.
Main duties of the job
As a Receptionist, your focus will be on offering professional, high-quality customer service, as well as providing a range of administrative services. This will include answering the telephone, responding to enquiries, redirecting calls, completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager. You will also be responsible for maintaining the general tidiness of the reception area and liaising with Housekeeping to ensure standards are maintained.
About us
Avery Healthcare is one of the UK's largest providers of luxury elderly care homes. They are passionate about creating meaningful experiences for their residents and their team, offering exceptional care across their growing network of over 100 homes. Avery is a place where people love to work, with a supportive and inspiring environment where employees feel valued and empowered every day.
Date posted: 10 April 2025
Pay scheme: Other
Salary: £12.30 an hour
Contract: Bank
Working pattern: Flexible working
Reference number: 1278360270
Job locations: Avery Healthcare, Camberley, GU15 3XD
Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we are here to celebrate and support you every step of the way. When you join us, you'll be making a positive impact on residents' lives every day; your compassion and dedication truly make a difference. We're committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, you'll experience a culture that values respect, compassion, and a shared commitment to exceptional care. We're now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist. If this sounds like the place for you, we'd love to hear from you!
ABOUT THE ROLE
Your focus as a receptionist will be to offer professional, high-quality customer service as the first point of contact within the home, as well as provide a range of administrative services.
Other responsibilities will include:
* Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
* Completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager.
* Maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained.
ABOUT YOU
To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do.
Our ideal candidate must:
* Have excellent communication skills both verbal and written.
* Be confident in using computers.
* Have a positive, friendly, and welcoming attitude.
* Have previous exposure to problem-solving and client complaints.
ABOUT AVERY
At Avery, we're not just one of the UK's largest providers of luxury elderly care homes; we're a place where people love to work. We believe that the later years of life should be as enriching as any other, and we're passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.
Please note this role will require:
* ADBS Disclosure check, the cost of which will be met by Avery Healthcare.
* Proof of eligibility to work in the UK.
This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Employer details
Employer name: Avery Healthcare Group Ltd.
Address: Avery Healthcare, Camberley, GU15 3XD
Employer's website: https://www.averyhealthcare.co.uk/
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