Job Description
Client Coordinator
Based in our Stoke on Trent office.
Monday - Friday, 8.30am - 5pm (45 minute lunch)
Permanent/Full time
The Benx Group of Companies is a leading provider of façade products and solutions that enhance, protect, and add value to buildings through innovation, technology, and know-how. An excellent opportunity has arisen for a driven and motivated Client Coordinator to join a leading supplier to the building boards and facades industry based in Stoke on Trent.
Reporting to the Customer Relations Manager, the ideal candidate will have previous telephone sales experience, excellent communication skills and confidence dealing with a range of customers.
We are seeking an individual with the tenacity and passion to sell/upsell our products over the phone and assist the Client Relations team in identifying new business opportunities both with existing and potential customers.
This role involves;
1. Handling incoming calls and emails from clients answering any product questions and queries
2. Processing sales orders onto a Sage database
3. Building rapport and determining the customer’s requirements
4. General administration duties
5. Working towards daily targets, KPIs and monthly sales targets
6. Making proactive sales calls to new, existing...