This range is provided by TLP Consultancy Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from TLP Consultancy Ltd
Talent Acquisition TGB Team Lead / Connecting top talent with opportunities at Toyota GB
* Permanent Full-time
* Near Epsom, Surrey (location is most easily reached by own transport)
* Hybrid working (3 days a week in the office)
* ASAP start
* Benefits package (Pension, Birthday voucher, discounted onsite gym membership, subsidised Café and Canteen, 25 days holiday + all bank holidays)
TLP has been Toyota (GB) PLC’s trusted partner for over 25 years. In this role, you’ll be employed by TLP but seconded to Toyota (GB) PLC to drive transformation across their network.
Job Summary:
This role involves leading and developing a team of six, coaching them and identifying growth opportunities. The position focuses on managing and improving departmental processes, service levels, and internal/external relationships – particularly with fleet partners, commercial teams, and the network – to ensure excellent customer service and sales performance.
Key Responsibilities:
* Lead and develop a team of 6.
* Drive process and service level improvements within the department.
* Manage key relationships across fleet, commercial, network, and internal teams.
* Use data to support performance reporting and identify service enhancements.
* Support the Localisation Manager with commercial reviews and reporting.
* Understand and improve the full order progression journey from partner to end driver.
Required Experience:
* Strategic and creative thinker with a proven track record of driving change.
* Strong commercial awareness and communication skills.
* Experience in relationship/account management.
* Customer-focused, data-driven, and self-motivated.
* A-levels required.
* An understanding of the fleet industry and broker markets.
* Ability to use coaching skills to support and develop team members.
Seniority level
Associate
Employment type
Full-time
Job function
Customer Service
Industries
Business Consulting and Services
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