The Estates and Facilities Department are seeking a new Head of Operations (Estates & Facilities) to lead our operational teams as we embark on a period of excitement and change in our Trust! Our PFI ends in 2028 and work is underway to shape our future, with the Head of Operations (Estates & Facilities) being a significant contributor on this journey.
This is a great opportunity for a forward-thinking leader who wants to make an impact in a Mental Health Trust during this period of change.
Working closely with the Deputy Director of Estates and Facilities and the Estates & Facilities Senior Management team, the Head of Operations will contribute to ensuring that the corporate objectives of the Trusts are achieved with a specific focus on the provision of the Estates & Facilities management services.
The Head of Operations will be responsible for the management of the E&F services across the whole estate including PFI contracts and NHS Property Services contract, providing assurance on compliance, financial oversight, management of cost improvement programme, and regular performance reporting.
The role will be part of the Estates & Facilities Senior Management team that will lead and provide direction for the team, and work across the organisation to improve the care of our service users and our operational services.
The role incorporates the operational areas including Estates & Infrastructure Maintenance, Grounds maintenance, Capital Project Management, Cleaning, Catering, Contractor Management & Planning, External Cleaning, Window Cleaning, and Pest Control.
This post will be required to be based on-site with ad-hoc remote working arrangements to be considered.
We are a high quality, high performing NHS foundation trust. We are the main provider of specialist mental health and learning disability services in Leeds. We also provide specialist inpatient services in York as well as some highly specialised services across the country.
We employ around 3,000 staff and every year we have contact with over 25,000 service users. Our vision is to provide outstanding mental health and learning disability services as an employer of choice. Our ambition is to support our service users and carers, our staff, and the communities we serve to live healthy and fulfilling lives. We need people like you to help us achieve our goals; to live our lives free from stigma and discrimination; and to improve the lives of people with a learning disability and mental ill health.
We perform well against local and national targets and in our most recent CQC inspection, 85% of our services were rated good or outstanding.
As a teaching trust with strong links to local universities, we are a centre of excellence for teaching, research and development.
The Head of Operations will also actively work within the senior management team on the future direction of the Estate, and any subsequent changes, adaptations, or developments needed as the end of the PFI contract approaches in 2028.
The post holder will be responsible and accountable for a compliant, professional, high quality, cost-effective, and efficient service to meet the demands of the organisation, its patients, and staff.
The post holder will effectively manage the operational performance of the Estate, implementing performance monitoring of the contract, with performance being measured against contract requirements, and through engagement with services.
The post holder will have line management responsibility for the Hard FM Service Manager, Soft FM Service Manager, Commercial Services Manager, and two Project Managers who lead the associated in-house service teams, helpdesk, administration, and contractors to ensure a quality service is provided.
The post holder will report on the Estates and Facilities Management performance to provide assurance on the effective financial and non-financial delivery of the estate.
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